Eatclub

illegal charges on packaging on multiple orders

Name of Complainant Srihari Kulkarni
Date of ComplaintAugust 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

eat club , a food delivery company has illegally charged for the packaging of food on multiple orders illegal charges on packaging on multiple orders was last modified: August 12th, 2023 by Consumer Court

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EatClub Account Isn’t Opening, Credits are being wasting

Name of Complainant Samyak Gandhi
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have Eatclub Account with Mobile No:- 9970521855, I’m unable to login Eatclub Account since last 5 days, I have credits worth Rs.179 which are being wasted. I tried to mail them and also tweeted same by tagging them but still they’re taking any action. EatClub Account Isn’t Opening, Credits are being wasting was last […]

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Forcefully logged me out

Name of Complainant Harsha
Date of ComplaintJuly 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered an item and contacted customer service regarding the quality of the item. They apologized and promised to credit some points as compensation. But at the same moment they logged me out of the app and now I can’t log in. I have mailed them multiple times, but they haven’t responded even once […]

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Bad service by Dunzo and Eatclub

Name of Complainant bhavisha joshi
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

For #LPMEMN order the location on map was showing incorrect. Has raised request for same immediately, also explained delivery partner on the same. Still, delivery executive went to different location and denied to come. There are two issues i faced here: 1. Delay in preparation and dispatch 2. Delay in delivery by their partner Dunzo […]

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Food is not delivered

Name of Complainant Hemesh wagh
Date of ComplaintJune 3, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have order food from eatclub after half an hour later i recived a mail that my food has been delivered. So i call the delivery boy but he didn’t pick so i call the coustmer care they told me your food will be delivered now it was 2 hours from order but i didn’t […]

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My money got debited but order is not placed

Name of Complainant Dnyanesh Mahendra Bharambe
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from eatclub i was having 200 rupees in eat club wallet so I used 200 from wallet and paid 35 rs through phonepe but after money got debited i don’t see any order placed My money got debited but order is not placed was last modified: May 24th, 2023 by Consumer Court

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No refund services

Name of Complainant Shristi
Date of ComplaintApril 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered from eat club on 11th arpil at 1:03am, i paid online for the same twice but the order didn’t get placed both the time. There is no way to contact them. No number , no chat service available for the query. This is not acceptable. No refund services was last modified: April 11th, […]

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Refund not received

Name of Complainant Rahul Thakur
Date of ComplaintMarch 25, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order at 01:23 am in the morning and still didn’t received my order for next 1 hour. When I had chat with your delivery executive that person was not even replying and saying the same information it will get deliver with in 20 minutes. This information was giving me 2 times and the deliver […]

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