Eatclub

EatClub not responding or delivering my order

Posted on by Consumer Court
Name of Complainant Varad
Date of ComplaintOctober 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Eat club placed my order but for more than 1 hour no update on it. No customer support service. No one picking up calls, i tried calling 50 times. No one replying to Emails. The online chat bot keeps saying 7 mins, 7 mins for the last 70 Mins. I am frustrated, hungry and sad […]

Read More...

Refund from Eatclub

Posted on by Consumer Court
Name of Complainant Sayali
Date of ComplaintSeptember 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I cancelled my order within 40 secs due to change in order. The refund process is showing processed and message was to receive refund within 10 days but today is the 10th day and I haven’t received my refund yet. Payment was made through gpay. Query #IGMIXB Refund from Eatclub was last modified: September 27th, […]

Read More...

Not received food delivery

Posted on by Consumer Court
Name of Complainant Naveen
Date of ComplaintSeptember 17, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i ordered food in eatclub app at 1:15am, i waited for 2 hrs for food, at 2:55am app shows food delivered but I didn’t received food, I called many times to delivery partner, he didn’t answered. Tried to connect in customer service but they didn’t responded, at 10am in morning I once again contacted customer […]

Read More...

Eatclub didn’t sent my cancellation amount i.e refund of my cancelled orde.

Posted on by Consumer Court
Name of Complainant Abhishek Maurya
Date of ComplaintSeptember 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I wanted to follow up regarding my recent purchase and the associated refund process. Despite the indicated timeline, I have not received my refund yet. Order I’d: ID 93HQ0U Eatclub didn’t sent my cancellation amount i.e refund of my cancelled orde. was last modified: September 16th, 2023 by Consumer Court

Read More...

illegal charges on packaging on multiple orders

Posted on by Consumer Court
Name of Complainant Srihari Kulkarni
Date of ComplaintAugust 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

eat club , a food delivery company has illegally charged for the packaging of food on multiple orders illegal charges on packaging on multiple orders was last modified: August 12th, 2023 by Consumer Court

Read More...

EatClub Account Isn’t Opening, Credits are being wasting

Posted on by Consumer Court
Name of Complainant Samyak Gandhi
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have Eatclub Account with Mobile No:- 9970521855, I’m unable to login Eatclub Account since last 5 days, I have credits worth Rs.179 which are being wasted. I tried to mail them and also tweeted same by tagging them but still they’re taking any action. EatClub Account Isn’t Opening, Credits are being wasting was last […]

Read More...

Forcefully logged me out

Posted on by Consumer Court
Name of Complainant Harsha
Date of ComplaintJuly 21, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered an item and contacted customer service regarding the quality of the item. They apologized and promised to credit some points as compensation. But at the same moment they logged me out of the app and now I can’t log in. I have mailed them multiple times, but they haven’t responded even once […]

Read More...