| Name of Complainant | Aravind |
| Date of Complaint | October 26, 2025 |
| Name(s) of companies complained against | Eatclub |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
The order has been delayed by 90 min and still no proper response why it was delayed. Delayed delivery by 90 min by Eatclub was last modified: October 26th, 2025 by Consumer Court
Read More...| Name of Complainant | Arjun Nambiar |
| Date of Complaint | October 4, 2025 |
| Name(s) of companies complained against | Eatclub |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I have been facing repeated delays with my food orders placed through Eat Club, and no reasons or updates are provided about the delays. When I try to contact customer support, the in-app chat does not allow me to type messages. It only shows automated responses, making it impossible to raise my concern. Additionally, there […]
Read More...| Name of Complainant | Bhushan Balmukund Sharma |
| Date of Complaint | October 4, 2025 |
| Name(s) of companies complained against | Eatclub |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I have ordered my food – Paneer Rice Bowl (Order Number #XNAJIJT) it should be delivered by 20-30 min its almost 1 hour not dilivered. not assigned. no one to contact. no mobile or chat support. just standard answer. no option to cancel. Pathethic once they provide me chicken salad instead of paneer salad i […]
Read More...| Name of Complainant | Umesh Kumar |
| Date of Complaint | August 21, 2025 |
| Name(s) of companies complained against | Eatclub |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
Ordered Pizza with EatClub (Mojo Pizza) Order ID: VK3VARK Paid 40 INR extra for Jalapenos and 50 INR for Cheese Burst There are no jalapenos, no chesse blast, on top of it pizza was smelly and not fresh at all When escalated to the customer support, there is no support, no accountability. Sent mails to […]
Read More...| Name of Complainant | Abhimanyu Singh Baghel |
| Date of Complaint | July 1, 2025 |
| Name(s) of companies complained against | Eatclub |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I placed an order I was waiting for it to arrive it got superlate first then finally the guy arrived and I didn’t got the order as They were unable to reach me they claimed and cancelled my order without any refund. Order cancelled not received any refund was last modified: July 1st, 2025 by […]
Read More...| Name of Complainant | Deepak Nambiar |
| Date of Complaint | May 17, 2025 |
| Name(s) of companies complained against | Eatclub |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I placed an order on the EatClub app (Order No: 5MUCGYF) under a promotional offer where, instead of the usual discount, I was supposed to receive a free umbrella. EatClub runs this promotion regularly. However, when the order was delivered, the umbrella was missing. Upon asking the delivery executive, he rudely informed me that the […]
Read More...| Name of Complainant | Anish Mishra |
| Date of Complaint | May 10, 2025 |
| Name(s) of companies complained against | Eatclub |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
I had ordered at 1:17 pm and it had to be delivered by 1:37pm but order not even dispatched til 1:47 pm as I had to take bus at 1.45 pm so I requested the customer care executive to cancel the order and she asked me for in Wallet credit refund or in main source […]
Read More...| Name of Complainant | Arhan Hussain |
| Date of Complaint | April 16, 2025 |
| Name(s) of companies complained against | Eatclub |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
Eatclub gives Rs. 200 flat discount on first order. However they just add this 200 in the subtotal value. My order value was Rs. 198 but in bill details it shows that the total value is Rs. 398 so they don’t give us any discount and this is fraud marketing. Also it claims that users […]
Read More...| Name of Complainant | Rahul Singh |
| Date of Complaint | September 28, 2024 |
| Name(s) of companies complained against | Eatclub |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
I ordered 2 items from eatclub however the order was not placed and amt was debited twice for each order, as FAQ section from eatclub app it mentiones refund will be completed within 24 to 48 hours as I shared an email I do not get any confirmation from them Refund not initiated was last […]
Read More...| Name of Complainant | MANAS CHAMPANERKAR |
| Date of Complaint | August 21, 2024 |
| Name(s) of companies complained against | Eatclub |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I HAD ORDERED BIRYANI FROM THE EATCLUB APP ON THE 3rd OF AUGUST 2024 AND CANCELLED IT WITHIN THE TIME SLOT FOR CANCELLING ORDERS. IT HAS BEEN MORE THAN 15 DAYS SINCE AND I HAVEN’T RECEIVED MY REFUND. IT JUST SHOWS THE REFUND STATUS AS PROCESSED, MOREOVER WE CANNOT CONTACT THE COMPANY THROUGH ANY PEOPLE […]
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