Dunzo

Dunzo does not deliver my prepaid order and also not processed the refund

Posted on by Consumer Court
Name of Complainant Rahul Jain
Date of ComplaintFebruary 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I recently ordered from dunzo app some skin care routine products and according to the dunzo application the order is delivered but I haven’t received the order yet. The order was prepaid. I have contacted with the dunzo support executive and the had given me the delivery guy’s number he picked up the call first […]

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Complaint against dunzo expired product sent to me

Posted on by Consumer Court
Name of Complainant Seeni maideen
Date of ComplaintJanuary 26, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

26/01/2023 i order grocery through dunzo app 9094716347 this is my registered number in this order we received expired product more then 50 days expired product I escalation this is on dunzo customer care no proper response to me and also after i drink only know this is expired now i got food poison please […]

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Delivering soon to be expiring products by Dunzo

Posted on by Consumer Court
Name of Complainant Mandira Kainth
Date of ComplaintJanuary 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed an order with Dunzo today 9/1/2023 at 5.30 pm approx for Milk and Bread. They delivered the products with the expiry date of tomorrow i.e 10/1/2023. When I complained about this, they denied any refund or replacement request even after sharing the images. Delivering soon to be expiring products by Dunzo was last […]

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Delivery related issue

Posted on by Consumer Court
Name of Complainant Surada Alekhya
Date of ComplaintDecember 29, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

28/12/2022 I’m placed a order from dunzo they didn’t delivered my product but they updated product delivery successful. And refund amount also not received Delivery related issue was last modified: December 29th, 2022 by Consumer Court

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I have paid for dunzo order but the order not delivered and they are denying for refund

Posted on by Consumer Court
Name of Complainant Umesh Rathod
Date of ComplaintDecember 14, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered some daily essentials from dunzo app today for which i have paid ₹134. But the order did not delivered they are showing order delivered and denying for refund I have paid for dunzo order but the order not delivered and they are denying for refund was last modified: December 14th, 2022 by Consumer […]

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I have paid the amount and order is not delivered by dunzo in pune

Posted on by Consumer Court
Name of Complainant TRISHA Gupta
Date of ComplaintDecember 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am in deep paid I have placed the the orde of amount 453 and fraudulently the delivery boy mentioned he has delivered but i have checked with the security and neighbours the order was not delivered nor the parcel was handed over to me .. moreover when i am calling delivery boy he has […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Rebecca
Date of ComplaintDecember 6, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

The Dunzo app canceled two of my orders placed on the 27th and 29th Nov, 2022 respectively. Both of my orders were canceled by Dunzo themselves. Upon raising the issue and constantly emailing them, all they say is that the refund has been initiated and it will reflect in my account in 5-7 days. It […]

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Refund from Dunzo

Posted on by Consumer Court
Name of Complainant Sushant Mandal
Date of ComplaintOctober 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food in 28th September, after that I paid online and due to some reason I have to cancel my order with 2 to 3 minutes. I cancel my order after that I went in help box and ask for return. But, it always say 5-7 days and it’s been more than 2 weeks. […]

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Refund not processed by Dunzo

Posted on by Consumer Court
Name of Complainant Navya
Date of ComplaintOctober 14, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order on 5th September but the delivery person tried to cheat with the amount and hence the order was canceled by him as he denied service after receipt of payment. Further the customer associate everytime only gave false assurity about refund to be credited in next 48 hours which is still […]

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