Dunzo

Order showing delivered but order not delivered refund refused order delivery refused not giving my paid amount

Posted on by Consumer Court
Name of Complainant Deepak
Date of ComplaintOctober 13, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered item of 284 rupees mortein repellent with free sample and applied 50 rupees dunzo cash and balance paid 219 rupees by upi phonepe order not delivered to me partner saying order cancelled app showing delivered i talk to company then refused refund and not delivering my order fraud happen want full money Order […]

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Dunzo Misguiding the people by providing false promises

Posted on by Consumer Court
Name of Complainant Prem
Date of ComplaintOctober 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Online delivery company and grocery delivery so called Dunzo Published they add stating free diwali gifts for order above ₹199. This ad was published in newspaper and other digital platform .After ordering above ₹199 there was no such gift received .This is totally misguiding the people .My daughter was eagerly waiting for the surprise gift […]

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Dunzo not refunding

Posted on by Consumer Court
Name of Complainant Gaurav Nautiyal
Date of ComplaintSeptember 30, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered Delhichic chicken from Dunzo. And it had some white hair strands that make it unfit for consumption. I reported dunzo and sent images but money was not refunded . They said they can’t process the refund Dunzo not refunding was last modified: September 30th, 2022 by Consumer Court

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Didn’t received refund on incorrect items

Posted on by Consumer Court
Name of Complainant Poujen
Date of ComplaintSeptember 30, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

My order was on 25th September 2022 on Dunzo.. I ordered Parle Milano Chocolate Chip Cookies not Parle Hide&Seek Milano Collections Chocolate Chip Biscuits.. I received 3 correct & 3 incorrect.. As you can see the images which I have shared below.. Rs. 40 each makes it Rs. 120 for 3 incorrect items which I […]

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Refund/reorder not given

Posted on by Consumer Court
Name of Complainant Avyay Jain
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed a order through dunzo app of amount 165 which I paid through upi and after some time the website showed me the parcel was delivered but it was not I tried reaching to the delivered partner but was not able to connect to it. Then I tried to contact the company they dint […]

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Dunzo not refunding the money.

Posted on by Consumer Court
Name of Complainant Varsha Sekhar
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed three orders on 22 July 2022 in Dunzo app and all the three of them got cancelled for unknown reasons. I had already paid through UPI. Since the orders got cancelled, I expect refund as well which I haven’t received till now. I tried sending emails to Dunzo but I have got […]

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