Name of Complainant | |
Date of Complaint | March 2, 2023 |
Name(s) of companies complained against | Dunzo |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Hi
My order id is 11GWYCD8478
Saturday night (25-2-23)I have ordered (paid online) after some time it was shown as delivered. After calling delivery guy told address is not correct as you can see my orders history all the details provided as accurate. And also he was rude
Even after putting the right address/location, . And when I called him he said the location you have provided is wrong, but the location which I have provided is the right one. Then I shared my current location with him on whatsap, but he denied to delivery at my location, saying I will not come there, if you want you may come here and he disconnected the call. After that we tried to reach him out, but he didn’t pick up the phone.
I didn’t get any proper update customer support
Pls resolve this issue and provide my refund as soon as possible