Dunzo

They are not giving salary on time for delivery boys

Name of Complainant Kunal Jain
Date of ComplaintDecember 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

From past one month these people are giving the salary late,as per conditions it is suposed to be given on every monday, but they are giving it on wednesday and this week it is too much today also not received the payout, its already 3 days late u can see in the below image in […]

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Dunzo not refunding money

Name of Complainant Chiranjit
Date of ComplaintSeptember 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order on Dunzo on 8th September and after accepting the order they cancelled it without any reason and now money is blocked. They don’t have any customer support and just have a single email address. I have sent multiple emails but nobody responds. Even after 15 days I am yet get a […]

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Food ordered but not delivered

Name of Complainant Gagarin Goswami
Date of ComplaintAugust 17, 2023
Name(s) of companies complained against , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered food from ONDC via Paytm App from OvenStory. The order was 2 pizzas, 1 Coke, and 1 cheese garlic bread. It took almost 2hrs for the rider to reach me with only 1 pizza and 1 garlic bread that too in very bad condition. Almost inedible cold and stale. The packet seal was […]

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Dunzo refund

Name of Complainant Venita
Date of ComplaintJuly 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have already complain in dunzo that when I was ordering products and payment was done successful . Why it’s not showing in order list of app. They said payment may be failed if any amount deducted will be refund. Even I have shared screenshot of payment done through email. They r saying we r […]

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Public mental harassment due to dunzo

Name of Complainant Aatir Khan
Date of ComplaintJune 13, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I had to face shame and loss due to dunzo delivery company, i ordered food from dunzo delivery company and they delivered spoiled food for the guest at my home and due to that I had to face a lot of embarrassment and due to there late customer service I had lost a client because […]

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Dunzo boy took my order amount which is of 650rs

Name of Complainant Ashwitha G
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I have purchased 650rs cake which is of cash on delivery.it was delivered by dunzo. Dunzo boy took my amount without informing me that he is Dunzo person. I thought person is from cake shop. His name is Gajendra.V His phone number is 9980337403 Dunzo boy took my order amount which is of 650rs was […]

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The product didn’t delivered but it is shown as delivered

Name of Complainant Anju
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi My order id is 11GWYCD8478 Saturday night (25-2-23)I have ordered (paid online) after some time it was shown as delivered. After calling delivery guy told address is not correct as you can see my orders history all the details provided as accurate. And also he was rude Even after putting the right address/location, . […]

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Dunzo Supplied product after “best before date”

Name of Complainant Nikhil
Date of ComplaintFebruary 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dunzo order no. 11GD6W06433, dated feb 18,2023 supplied the edible oil that had crossed it best before date. Inspite of asking them to replace it with non-expiry oil, Dunzo denied any replacement or refund of my money. Dunzo Supplied product after “best before date” was last modified: February 19th, 2023 by Consumer Court

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