Club Factory

Refund process

Name of Complainant Jitendra singh
Date of ComplaintJanuary 14, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Ek order place Kiya tha club factory ke trough total 1802rs ka ye order place Kiya tha 22 December ko aur ye product small hone ke karan Maine ise wapas kar Diya tha…wo product 29 ko mujhse pickup kar liya gaya tha ye product unke warehouse me pahuch chuka hai…! Ye log mujhe date par […]

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order not shipped, it should be delivered by 10th jan

Name of Complainant archana kavalipati
Date of ComplaintJanuary 11, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My order no SO78513206, its been 20days.since i ordered on 23rd dec 2018 n its not yet shipped, it has to be delivered by 10th jan n there is no sign of shipping details.i have fedup contacting C.F cc as they are least bothered n not solving my issue.they are not even saying what’s the […]

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order No SO67192298 never delivered money prepaid

Name of Complainant Swati verma
Date of ComplaintJanuary 11, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have placed this order SO67192298 of Rs.1561 on 19th Nov. But I have never received this order , in the app it is showing delivered on 1st dec…I have complaint about it multiple times on club factory online suppot ,but never got any assured reply. I was told by their online operator that my […]

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not refund my money

Name of Complainant Deepak sharma
Date of ComplaintJanuary 10, 2019
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Cf not refund my money cf all products are fraud types cf forcefully deduct amount at any way pickup fee cf show power of $ usd and insult of indian currency cf take indian rupees but in return and refund process they refund in only $ usd cf trying to insult indian currency cf fraud […]

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No refund for full order not received

Name of Complainant Aditi Sen
Date of ComplaintJanuary 8, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is regarding order SO77706117 from club factory. I paid for 9 items and received only 6 items. I had to contact customer care for 4 times regarding the refund for the items I did not receive and they kept misleading me. No assurance about refund or no information provided to me regarding when I […]

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Refund reluctance by club factory

Name of Complainant Laxmi Kaur
Date of ComplaintJanuary 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I made an order on Club factory which i returned . Even after 18 Days of return of the order , i didn’t recieve any refund amount . When i asked for refund , out of Rs 334 i received only Rs 125 in my bank account . When i asked for refund of the rest amount , […]

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Deduction of 38000 from account

Name of Complainant Chanchal
Date of ComplaintJanuary 4, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Club factory is fake site fake people.  They have deducted 38000 rupees from my account. I have placed order on 27th December. Today I called them to take the status. They said your order has been cancelled and we will refund your amount.  Guys please do not order anything from this site.  Deduction of 38000 […]

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DELAY And IGNORANCE REGARDING REFUND

Name of Complainant Sushmitha
Date of ComplaintDecember 31, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have ordered some products from club factory they were defective.. i tried to place return but that app was not working. I have contacted the support team and they asked me to courier the products back to them and they will refund the amount along with my courier charges.. its more than 3 weeks […]

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Return refund in club factory

Name of Complainant Surbhi sah
Date of ComplaintDecember 26, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello guys, I would highly recommend not to use club factory…their return policy is pathetic. I had ordered some stuff from their site with the order I’d SON181212514750248 a month ago and somehow the clothes didn’t fit me well so I applied for the refund but till now I only received the amount of 1 […]

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Return of product I received

Name of Complainant Kavita
Date of ComplaintDecember 24, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have ordered a ladies hand bag.   When I received the parcel it looks like a paper bag or a toy of children I want to refund the amount But the return option is closed I had tried several time But it dosnt work   What should I do now The quality of bag […]

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