Refund reluctance by club factory

Name of Complainant Laxmi Kaur
Date of ComplaintJanuary 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Laxmi Kaur:

I made an order on Club factory which i returned . Even after 18 Days of return of the order , i didn’t recieve any refund amount . When i asked for refund , out of Rs 334 i received only Rs 125 in my bank account . When i asked for refund of the rest amount , the executives started blaming me that i had used that amount for paymemt of another order whose payment was made by me when i hadn’t even asked for the refund . Back them there were no traces of any money in my club factory account.

My whole day has been wasted , chatting with club factory executives . They all are repeating the same things and not refunding the amount. I am totally disturbed.

Moreover I received a call from a fraud caller from club factory . Even though he didn’t ask for the CVV no. but still he asked strange information regarding the order .

Summing up : I want my money back from club factory . Club factory creates this problem every single time I refund my orders. I WANT MY MONEY BACK 

Image Uploaded by Laxmi Kaur:

Refund reluctance by club factory

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