Brand Factory

Money debited but products not received

Posted on by Consumer Court
Name of Complainant Alisha Motiwala
Date of ComplaintNovember 16, 2022
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I made an order from brand factory online website. I had the amount of 2300 paid via gpay and it debited from my account but brand factory did not accept that the payment was made and did not deliver any products. It blamed my bank for it. The bank blamed brand factory for it and […]

Read More...

Delay in delivery

Posted on by Consumer Court
Name of Complainant Sreelakshmi R
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered materials from this website Brandfactory online.com Apparently it’s been more than a month and I still haven’t received the order. The order amount was also pre-paid Delay in delivery was last modified: May 13th, 2021 by Consumer Court

Read More...

Brand factory plastic bag charges

Posted on by Consumer Court
Name of Complainant Madhav Khindri
Date of ComplaintFebruary 21, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

As per the government guidelines paper bags are not chargeable if it’s promoting branding of the store. But brand factory is charging for their bags which are promoting their brand and it’s done in a very clever way by hiding the name initials “brand factory” (BF) in a very hedious way. Brand factory plastic bag […]

Read More...

Brand factory Issued 5k Voucher and never solved the issue if redemption its been one month still no one ever took care of that

Posted on by Consumer Court
Name of Complainant sanapala srinivas
Date of ComplaintJanuary 15, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Firstly i won this coupon on twitter #fswpictureready contest and received coupon after a lot of texting to the official twitter handle of brand factory then they shared me this coupon which i think its already redeemed by someone when they shared which is valid from 9th dec to 12 dec but they gave me […]

Read More...

BrandFactory Charging for paper bags

Posted on by Consumer Court
Name of Complainant Ganapathi
Date of ComplaintDecember 28, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Respected Sir/Madam Bought clothing from BrandFactory, Perungudi, Chennai few days ago. The bill came around 11k and they charged 2o rupees for paper bag. When I told them that TamilNadu government has already issued a notice not to charge for paper bag or cloth bags, they said neither they or the Executives of BrandFactory are […]

Read More...