| Name of Complainant | |
| Date of Complaint | February 21, 2021 |
| Name(s) of companies complained against | Brand Factory |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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As per the government guidelines paper bags are not chargeable if it’s promoting branding of the store. But brand factory is charging for their bags which are promoting their brand and it’s done in a very clever way by hiding the name initials “brand factory” (BF) in a very hedious way.
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