Amazon India

Ordered an sofa cum bed from Amazon India and the product received without proper packaging and torn at several places threads coming out from everywhere.

Name of Complainant Sneh
Date of ComplaintAugust 29, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Product quality is very poor. This sofa when it came didn’t had proper packaging and even it was torn from different places, threads are coming out very bad finishing, bad quality upholstery has been used to make outer cover. Buying this sofa is Waste of money. And sad part is Amzon is not providing return […]

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Missing part

Name of Complainant Vartika
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order # 403-3541062-0345941. When I received the order the box was damaged when I opened found that that the main part of the rack was missing which is the shoe cover. On 2 occasions delivery agents have refused to pick up the packet stating that part is missing hence we cant pick up. I as […]

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Pickup of defective item not arranged and not refunding the amount

Name of Complainant Saumya Gupta
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered Dime Store Wall Mirror with Shelf for Living Room Bedroom Dressing Mirror for Wall Decor worth 2395/- and firstly it got delivered late and then when I checked the mirror was broken then arranged the exchange on 13th Aug21 but till 19th there was no update on delivery status when called representative she […]

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Returned two items related to laptop bag – Refund provided and then reversed

Name of Complainant Tarun Kaushal
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir I had purchased two laptop bags from amazon along with a laptop (with exchange). Laptop was not provided by Amazon due to issue related with the body of my existing laptop (their policy mentioned laptop should be in working condition and display intact for exchange which my laptop was). Since they refused the laptop, […]

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Received tampered product

Name of Complainant Anil Sonawane
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have received tampered/fake product(Himalaya Quista Pro Whey Protein Order #404-3041540-0539527)from amazon. Same complaint has been raised by many people’s on their platform about that product but still they are allowing same vendor to sale product and making people victim of fake product.Please ban this product from amazon. Received tampered product was last modified: August […]

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Non delivery of product ordered through amazon

Name of Complainant Indu B S
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I had ordered for a shampoo and conditioner with order no 265592557831 which was not delivered but the site showed it as delivered.The cost for the same was already paid. Non delivery of product ordered through amazon was last modified: August 28th, 2021 by Consumer Court

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Irresponsible service by Amazon India

Name of Complainant GOPIKRISHNAN P
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered a DJI Osmo mobile3 Gimbal from Amazon on 23rd August 2021. It was supposed to be delivered on 26th August 2021. Me being an aspirant film maker have planned a shoot of a dance cover perfomed by a friend. We fixed the dates for shoot as 27 and 28 th August considering […]

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Non Delivery of Phone Insurance

Name of Complainant Narsimha Kamath
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Order reference :- 404-1740710-9785148 I Purchased a Samsung Galaxy M31 and Acko Total Damage Protection alongwith the Phone and the payment was cleared from my Credit Card on 15th August 2021. The delivery of the Phone was delayed as opposed to the Promised date and was delivered on 18th August 2021. The Invoice and the […]

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Bose QuietComfort Noise Cancelling Earbuds not delivered but charged

Name of Complainant Ashish Kumar Gupta
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered the above earbuds from Amazon on 16th of July 2021. Order Number order #405-5478396-3311502. I got confirmation that these will be delivered with a few books which had also been ordered on the 18th around 18-19 in the evening. One getting the delivery I noted with the delivery person that the Bose headsets […]

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Wrong product delivered by Amazon and now not willing to exchange

Name of Complainant Preethi Pinto
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had paid for the iPhone 11 128 GB, but amazon FBA has shipped the 64 GB iPhone. When it was delivered, I was out of station and when I returned the 7 day return period was complete. When I opened the package I found that they have sent the wrong phone and immediately contacted […]

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