Amazon India

Wrong product delivered by Amazon and now not willing to exchange

Posted on by Consumer Court
Name of Complainant Preethi Pinto
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had paid for the iPhone 11 128 GB, but amazon FBA has shipped the 64 GB iPhone. When it was delivered, I was out of station and when I returned the 7 day return period was complete. When I opened the package I found that they have sent the wrong phone and immediately contacted […]

Read More...

Item has not been picked up and amazon is just giving fake promises from more than a month

Posted on by Consumer Court
Name of Complainant Chandra Prakash
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raise a return for an item and it hasn’t been picked up yet. I have called Amazon customer care more than 10 times but they have just been making fake promises that it will be picked up in next three days. It has been more than a month but the return item hasn’t […]

Read More...

Refund not given

Posted on by Consumer Court
Name of Complainant Shubham Vishnoi
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I’ve purchased products worth 12000 approx with amazon and it was damaged while got the delivery. While returning another different product was return in place of the damaged product that was supposed to be returned. Now I’m following up since 2 months with amazon but I’m not getting a satisfactory response. Please do the needful […]

Read More...

No pick up and refund of defective phone

Posted on by Consumer Court
Name of Complainant Kuntal Dey
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Please refer to the attached chronological order of my interactions with Amazon India customer care and suggest what next course of action I should follow:- 25/07/2021 – Order 408-5052477-0269949 (OnePlus Nord CE 5G (Charcoal Ink, 8GB RAM, 128GB Storage) placed. 30/07/2021 – Product delivered and found defective, first rapid blinking/flickering of the display and then […]

Read More...

non refund of paid amount of cancelled orders

Posted on by Consumer Court
Name of Complainant purushothaman
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

i have ordered to amazon.in Order # 403-8616935-4413903 for Dove Garments Capri for Boys | 100% Cotton 3/4th Pants for Boys (12-13 Years)Dove Garments Capri for Boys | 100% Cotton 3/4th Pants for Boys(Pack of 3), 10-11years on 20.07.2021.on 22 .07.2021 package has been picked by courrier service.after that i could not track it.company delivery […]

Read More...

Can’t login to Amazon account

Posted on by Consumer Court
Name of Complainant Rahul Rajesh Tripathi
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My name is Rahul Rajesh Tripathi and I had taken Amazon prime membership. I signed out of my account and when I tried to signin again I was getting incorrect password error message. I tried to reset my password through OTP however I never received OTP on my mobile phone. Now I can’t signin to […]

Read More...

Order returned and Seller Claims it to be false

Posted on by Consumer Court
Name of Complainant Lokesh Kriplani
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a t shirt from amazon , order number Order# 408-2030895-1789959. It was totally a fake US POLO t shirt which i returned and for which i never received any amount back. On talking to customer care , they told seller is claiming that they have received Soaps and Stones while the case is […]

Read More...

No refund made for instant HDFC discount on Prime days (26th & 27th July 2021)

Posted on by Consumer Court
Name of Complainant Hansraj Tamgadge
Date of ComplaintAugust 22, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased an iPhone 11 (INR 52,999) during prime days sale using HDFC credit card but as per sale advertisement I did not get any discount. In the amazon.in home page, it was clearly mentioned that discount was up to 1750 OR 10% on HDFC credit card. Also the iPhone I purchased was clearly mentioned […]

Read More...

Non delivery of paid Oculus Quest 2 worth 34 thousand rupees.

Posted on by Consumer Court
Name of Complainant RICARDO DSOUZA
Date of ComplaintAugust 22, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had paid for an oculus quest 2 product on Amazon Oculus Quest 2 €” Advanced All-In-One Virtual Reality Headset (64GB) This product was never delivered, yet Amazon claimed it was delivered. I then asked for the delivery agents number and Amazons rep told me it is company policy not to give his number. They […]

Read More...

Washing machine not delivered but amazon updated as delivered and they are not refunding my money.

Posted on by Consumer Court
Name of Complainant Mohan Kishore K
Date of ComplaintAugust 22, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered washing machine in Amazon order number # 403-2938859-9925906. We never received the washing machine but the status is showing as delivered. There is no response from the amazon help desk and still not received either washing machine or money refund. Kind;y help. Attached are the details of my order in which FRAUD […]

Read More...