Agoda

Pathetic experience agoda

Posted on by Consumer Court
Name of Complainant Sumit K
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It was the first experience for me to book the stay with Agoda, have heard of very good reviews about the site and customer care. On the contrary, the whole experience was very pathetic and not so customer friendly. The resort seems so luxurious and lavish on the site. I was so happy to book […]

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About agoda cashback

Posted on by Consumer Court
Name of Complainant Rupam
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Agoda claims to give cashback from hotels which activates 60days of check out to be collected under 120days after activation, my agoda app shows reward money and still has time on expiration but not giving any option/ mail response to clear it About agoda cashback was last modified: August 7th, 2023 by Consumer Court

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Hotel Booking

Posted on by Consumer Court
Name of Complainant SHAILENDRA CHAURASIA
Date of ComplaintAugust 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
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I Have a Fully prepaid confirm hotel booking at Hyderabad from Agoda, but at the check in time the hotel Reception tell me that they have not any confirm Booking of you he charge me Rs.1500/- more I have already pay Rs.1155/-. I want my Refund from Agoda. Please help me Hotel Booking was last […]

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Agoda.com CASHBACK not working as instruction

Posted on by Consumer Court
Name of Complainant lee
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have “available cashback balance” of $22 as of today. Eligible to redeem on the Agoda (app only… Cannot redeem on Agoda.com web page) I opened their App, that is working properly when booking rooms, but when I select “Request Cashback Rewards”, it directs to “You cannot access this page”. There is no way to […]

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Agoda didn’t refund the amount

Posted on by Consumer Court
Name of Complainant BIPNESWAR MANGARAJ
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Airlines
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I had booked the ticket through Agoda. Unfortunately I had to cancel my ticket. As per the policy they told they will be refunding 933 rupees and they shared the cancelled PNR. But when I tried to reach them after 2 months, they told we won’t be able to refund any amount as per our […]

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Agoda booking not honored by hotel and agoda not giving refund

Posted on by Consumer Court
Name of Complainant Navalika
Date of ComplaintJuly 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Recently I went to Sri Lanka, and it was my first international trip. Obviously, I wanted it to go hassle-free, so I made all my hotel bookings beforehand. I made a hotel booking from Agoda for 21-22 July. The hotel’s name is Villa Thawthisa The Boutique Hotel, Unawatuna. Booking ID- 1011754421 This was a very […]

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Bad customer care service with ineffective compensation

Posted on by Consumer Court
Name of Complainant Vishwanath
Date of ComplaintJuly 22, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made a booking at a specific hotel using agoda. The payment for the booking was rs 2162. When I tried to check in at the hotel they denied check in saying that the price I paid via agoda is not what they would charge and denied my check in. And I tried contact agoda […]

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Complain against Agoda for providing false information about hotel room and charged 4 times higher than the room charge.

Posted on by Consumer Court
Name of Complainant Subrat Kumar Mallick
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a hotel room from Agoda for Puri Trip from 24th June to 25th June 2023. During searching hotels Agoda showed GoRoomgo Srikhetra Swargadwar Puri Hotel costing Rs. 3054. Also shown the pictures of hotel attracting conditions ensured providing free wifi, parking etc. So i booked the room costed me Rs. 2782 after promotional […]

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Hotel booking fraud by Agoda, Oyo and Flagship Hotel Paradise Inn, Bengaluru

Posted on by Consumer Court
Name of Complainant Subhadip Roy
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a double room for 3 days in the Flagship Hotel Paradise Inn, Bengaluru from 15th July, 2023 to 18th July, 2023 from Agoda paying a sum of Rs 3805. However when I reached the hotel after a long day’s journey the receptionist refused to provide the room saying they were fully booked and […]

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Advertised Price for fixed fee wrong

Posted on by Consumer Court
Name of Complainant Dominic Evans
Date of ComplaintJuly 18, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

The original price, right up until checkout, was advertised at £166. I paid a deposit to fix at this price and pay 14 days later. I go through to checkout, and pay the deposit, only to be emailed a completely new price of £276.76. No where in checkout did it say this and I paid […]

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