ACT Fibernet

Didnt receive my order

Name of Complainant KUDIRE CHANDRA MOULI
Date of ComplaintNovember 14, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered a wifi router from them on the 1st of October. But didnt receive it till now. it’s been 45 days. Really pissed off with there service. Recently one of my friends contacted them for a new connection. He got a reply within one day. so its clearly visible that they just need […]

Read More...

Act broadband frequent service interruptions

Name of Complainant Murali
Date of ComplaintOctober 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

After fed up with Act services I went on disconnection. Later they assured me with uninterrupted services and in no time of 15 days 5 days of service interruption.  A lot of headache without service and IVR takes 20 mins every time. Adjustment needs to be informed by call ; connection updates too need a […]

Read More...

Bill charged but gave no data for that month

Name of Complainant Anshuman
Date of ComplaintAugust 22, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, For the month of August i was charged 1368 but have not yet received my 400gb data since 7 days. When I called them they said they would only give data on 1st of month as its thier policy. Freaking thieves App should due = 0 still no money. Bill charged but gave no […]

Read More...

ActFibernet more frequent outages – worst broadband service provider

Name of Complainant Murali
Date of ComplaintAugust 16, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Act broadband has never provided a proper solution, instead they are just prolonging the days with useless customer supporters. why should we call Act customer care every 24hrs? why can’t they accept their inefficiency and inability to resolve an issue for months. july it was 17 days outage out of 31 days.again in August it […]

Read More...

No refund for cancellation of internet service

Name of Complainant Meher chaitanya Jammula
Date of ComplaintAugust 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Act fiber net charged Rs:500 from me. They did not install the internet. I canceled the connection. But my money is not refunded No refund for cancellation of internet service was last modified: August 5th, 2019 by Consumer Court

Read More...

ACT Fibernet – Indefinite Loss of Connection

Name of Complainant Rajasekhar K
Date of ComplaintAugust 3, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I live in Masjid Banda, Kondapur. Internet link (by ACT Fibernet) has been down since 01 Aug 2019, 4:30 PM IST. I have called them 4-5 times and received the same answer – “We understand your concern and the same has been forwarded to our technical team”. There is no information when the link will […]

Read More...

False Commitment by ACT fiber net for refund, Bad service, Refusal of refund with undisclosed reasons

Name of Complainant Rajan Mittal
Date of ComplaintJuly 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am Rajan Mittal. I have started taking ACT fiber net services from 10th June 2019.My connection is register on phone no. 9541769099. Since the day i have taken the internet i am facing the issues and raised many complaint to ACT. I am facing low speed issues and raised several complaints as the customer […]

Read More...

New connection – not installed even after 8 days

Name of Complainant Nagraj
Date of ComplaintJuly 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Am Nagaraj from Hyderabad, KSR Towers Kondapur-500084, On 6th july 2019,I called the sales rep – GIRI – 9121015750 for internet, he got all the formalities completed and promised to get the connection installed by 7th july 2019.  From that day till now as a customer I follow up with the team, but they are […]

Read More...

Router Repalcement For ACT

Name of Complainant Pashupati
Date of ComplaintJuly 3, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

  Hi- The router was giving an issue with the connectivity, they have asked to upgrade that with the additional cost of Rs 1500, though I was surprised, why to charge for the same instrument provided by ACT team… Anyway, I have decided to ahead even with the payment. So many calls/emails I have made […]

Read More...

ACT Fibernet

Name of Complainant Madhumitha
Date of ComplaintMarch 22, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The internet connection keeps dropping every single day for the past few months and while it does come back on at times, there are days when it is gone for several hours. I called the customer support to tell them that is a persistent problem and he argues with me saying there is no complaint […]

Read More...