They disconnected my connection even after me making payment. For one and half months my connection was inactive and now after months they activated. I would like to disconnect the connection completely and want my refund to my original bank payment method which they deny and refuse refund. Disconnected even after making payment was last […]

Dear Sir,   I am writing to you in hopes that you can address a problem with my purchase. I ordered a broadband and was charged double. I would appreciate your help in the matter. I purchased a broadband router for new connection on website in order to go see the ACT fiber net connection […]

Sir/Madam, I , Elisetty Kishan had took connection from Act fibernet. Since the connection it has been disconnecting due to wire cuts. I have lost many days lo internet where i dont get any refund for the lost days. The service is such pathetic that they may take days to resolve and still the connection […]

I am Sukumar, a consumer for Act Fibernet for years. I have been getting frequent disruptions in the service and the time they take to resolve is way more thsn one would expect. They advertise their services as uninterrupted and yet they don’t care to address any queries I might have. All my emails go […]

So, I have contacted to ACT customer care regarding new connection on 6th feb, 2021. and the agent have sent me the plan details and i selected a plan for 3 months and he shared the documents checklist and the payment link and I did the payment for the same instantly and i requested for […]

I paid for 3 months and they didn’t give connection they said it is not feasible and I raised refund ticket on 10/10/2020 but they are not responding properly.i called several times to customer care also and mailed also ,no response..I need my money please refund soon ACT fibernet is not refunding my money was […]

The issue that I have experienced was: I wanted to change the name on my current ACT Fibernet plan and wanted a monthly invoice on my name.I had contacted them several times regarding this.They suggested me to disconnect previous connection and get refund for the amount left in my account.And to get a new connection […]

i request for new connection for act fibernet  and the agent called and told it will take 7 to 8 days for new connection has he suggested we took 6 months plan on 11/6/2020 after 20 days also no one called or anything if I can customer care they will solve in 24hrs still after […]

Im Vijay residing in Kushal Layout,Bangalore and i have raised a ticket (Ticket Number: SR10240811640553) for connection relocation on 5-06-2020, its been a month i haven’t got the connection at the new location. Every day im calling the customer care to get it resolved soon, its the same answer(it will be resolved in 24hours) im […]