Generating bill without providing service and Refund

Name of Complainant Sk Yusaf Ali
Date of ComplaintJanuary 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sk Yusaf Ali:

I took 3+1 plan on November 2022 and paid 1945/-. After that on December 17th my account was suspended and after 5 days it was disconnected as bill due of Rs 380/- after I raised request and they waiver the amount and again activated my account after 3-4 days…. I get internet for 2 days and again net was not coming I placed a request but it was not resolved… I hesitated with the services and requested to unsubscribe and refund the money…. But they sent a message that 430/- would be refunded to my card. And requested to submit my router… They didn’t deliver any router to me and the router i was using is purchased by me… It was worth 1000/- they are not answering and again billing me for 1200/-.. So much cheating and fraudulent services by ActFiber…

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Generating bill without providing service and Refund

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