ACT Fibrenet not providing the service

Name of Complainant Dimple Suman
Date of ComplaintFebruary 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dimple Suman:

I have taken a one year of subscription of ACTfibrenet in which it was mentioned that if i will relocate in the city they will provide shifting service on nominal charges.
I have shifted to a new lication now in hyderabad ( after using act for more than 9 months)
I have raised a ticket before shifting only today is 6th day i have made 60+ calls
Customer care is saying we are escalating but nothing is happening.
Our work is getting impacted a lot because of this.
I want to now discontinue ACTfibrenet forever but help other to know their worst service.

Image Uploaded by Dimple Suman:

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