ACT Fibernet

ACT Fibrenet not providing the service

Posted on by Consumer Court
Name of Complainant Dimple Suman
Date of ComplaintFebruary 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken a one year of subscription of ACTfibrenet in which it was mentioned that if i will relocate in the city they will provide shifting service on nominal charges. I have shifted to a new lication now in hyderabad ( after using act for more than 9 months) I have raised a ticket […]

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Generating bill without providing service and Refund

Posted on by Consumer Court
Name of Complainant Sk Yusaf Ali
Date of ComplaintJanuary 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I took 3+1 plan on November 2022 and paid 1945/-. After that on December 17th my account was suspended and after 5 days it was disconnected as bill due of Rs 380/- after I raised request and they waiver the amount and again activated my account after 3-4 days…. I get internet for 2 days […]

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ACT fibernet not refunding the amount

Posted on by Consumer Court
Name of Complainant Soumita Bose
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

ACT knew my locality had lco constraint, still registered my request for new connection, and now they have been rescheduling my request every day till next day , and there is no refund ACT fibernet not refunding the amount was last modified: November 13th, 2022 by Consumer Court

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ACT connection not provided and amount partially refunded

Posted on by Consumer Court
Name of Complainant Rajendraprasad
Date of ComplaintOctober 31, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The ACT Connection feasibility not available at my locality but they have asked me to pay INR 2904 and given connection to some one else and after compliant about this refunded only INR872.44. When i enquired about this they opened one more ticket again and number of mailers i have sent to the Nodal officer […]

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Fraud cases

Posted on by Consumer Court
Name of Complainant Ramakishore
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I got a call from Act team, I deposited my money 2 times for new board band connection, after payment done, there is no response from them, even I am trying to reach customer care but they are postponing the days and disconnecting the calls Fraud cases was last modified: August 3rd, 2022 by Consumer […]

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Refund issue from ACT FIBERNET

Posted on by Consumer Court
Name of Complainant Santosh Shetty
Date of ComplaintJune 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Am waiting from last 10 day my amount has not refunded I have cancelled the service request. Refund issue from ACT FIBERNET was last modified: June 20th, 2022 by Consumer Court

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ACT Fibernet Fraud via third party technician

Posted on by Consumer Court
Name of Complainant Shiva Gadapa
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I Would Like To Raise A Complaint Against ACT Fibernet For Its Fraud. I’m A ACT Fibernet Customer For Over 8 Years And Everything Was Smooth Until This Post Pandemic, When I Had Issues Related To Electricity Incurred Due To Junction Box And Dropped A Ticket To Customer Support For Troubleshooting It. The Technician […]

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Amount debited twice for ACT fibernet connection

Posted on by Consumer Court
Name of Complainant Yuvaraja.D
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have requested for an ACT fibernet connection by 10th November and spoke with an ACT representative where he asked me to share my details along with Proof. The representative i spoke was Mr.Mohammed, contact number – 8667838062. I shared my details along with Aadhar, rental agreement as proof with a photo copy. He shared […]

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Internet is not working since 9 days

Posted on by Consumer Court
Name of Complainant SYED MOHD KHALEELULLA HUSSAINY
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I work for a IT company and we are working from home. So we took the Act fiber Internet connection in February 2021. After the taking the connection, every month we had a problem with connection issue but they use to resolve the problem in one or two days but from 14th November 2021 to […]

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Payment Fraud

Posted on by Consumer Court
Name of Complainant Sam
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

ACT Fibernet – I paid Rs 7257/- for 6 months on the date of connection, through PayTM payment gateway , from Axis bank. I paid for the initial Proposal of the connection from ACT Sales rep, directly from ACT website. After one month, ACT says they did not receive the payment and disconnected service here […]

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