Swiggy person delivered the order and i paid for it even after that he canceled the order and i have been charged 100% cancellation fees

Name of Complainant Amulaya Agarwal
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Amulaya Agarwal:

  • I made an order from swiggy for a 1kg black forest cake on 14oct .
  • My order id is 85756772238
  • The delievery executive reached outside of my home and i paid him the money after that he told me that there is some technical issue therefore dont pick up the calls from swiggy.
  • I had paid him the money, took the order and he went away after that i saw that my order has been cancelled and when i contacted the customer care they told me that the order had not been delivered .
  • This is just a total scam by the delievery person and swiggy sincs i have been charged two times.
  • I am having the pics of the order .
  • I want the cancellation fees should be removed immediately. They are doing fraud with people

Image Uploaded by Amulaya Agarwal:

Swiggy person delivered the order and i paid for it even after that he canceled the order and i have been charged 100% cancellation fees

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