| Name of Complainant | |
| Date of Complaint | May 11, 2023 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered Amul icecream on 27th April. It delivered expired product.So I contacted the customer care to claim refund. Since it was cash on delivery order, they said they will issue a coupon worth ₹275 which will be credited to my accounts within 24hrs to 48hrs. It did not credited even after 3 days so I raised a complaint again, they said the coupon was not initiated only and I should check again within 24hrs to 48hrs. This time again I did not see my coupon. So again after a week on 11 th May , I raised a request to see if it got credited, they again said the same thing “Coupon not initiated check again after 24hrs to 48hrs”
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