| Name of Complainant | |
| Date of Complaint | September 9, 2017 |
| Name(s) of companies complained against | PayTM, PayTM Complaints |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Bought a new iPhone 7 plus from paytm on the 3rd of September,received the same on the 5th. When I opened the box the ear plugs and the converter were missing from the box. Tried to raise a return/replacement since that day but no response from paytm. I received a call on the 7th saying that the seller has rejected the replacement without giving me any reason. I have made umpteen calls to get in touch on the customer care number but no response.I am not being able to use the phone even after paying such a huge amount of more than 60000rs.this purchase has led to mental stress. I need immediate resolution and compensation.
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