PayTM Complaint: Missing earphone and converter and tampered box of iPhone 7 plus

Name of Complainant Aakanksha surana
Date of ComplaintSeptember 9, 2017
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Aakanksha surana:

Bought a new iPhone 7 plus from paytm on the 3rd of September,received the same on the 5th. When I opened the box  the ear plugs and the converter were missing from the box. Tried to raise a return/replacement since that day but no response from paytm. I received a call on the 7th saying that the seller has rejected the replacement without giving me any reason. I have made umpteen calls to get in touch on the customer care number but no response.I am not being able to use the phone even after paying such a huge amount of more than 60000rs.this purchase has led to mental stress. I need immediate resolution and compensation.

Image Uploaded by Aakanksha surana:

PayTM Complaint: Missing earphone and converter and tampered box of iPhone 7 plus

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