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Missing & Wrong item delivered and the company is not accepting return

Name of Complainant Richa Jha
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Richa Jha:

bought a trouser set on 23July’23 and on 27July’23 product was delivered,but it was completely a different single aur damaged product than that was ordered,,so I raised a return request on meesho app,the very next day when the pickup agent came he refused to accept the product (parcel) saying it’s a only one and different trouser set it couldn’t be returned.. then I asked him that’s why I am returning this..I ordered something else and received something else..he said you can talk to meesho help center ..then I talked to help center not only by call but also by chat option too…but i disappointed totally because they were saying “Showing us here that the correct product has been delivered to you thats why it cant be retured.” . Either I’m blind or m fool so that I can’t differentiate between the products.so I lodged a complaint against meesho but this time they have closed the status of the complaint saying right product delivered so could not be returned back…

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One thought on “Missing & Wrong item delivered and the company is not accepting return

  1. Hello Richa, we understand that you’re facing an issue, and we’re sorry about that. In order for us to assist you effectively, please provide us with the details by clicking here: https://bit.ly/meelnk. We’ll jump right into it and take the necessary steps to address your concern.

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