Fraud by Airtel Representatives

Name of Complainant Mihir Parekh
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mihir Parekh:

Since one month Airtel representatives were calling me to convince me to port out of Vodafone.. They kept offering me great plans and then i finally decided to port out.. They charged me Rs.100 for new sim cards and told me this would be waived off from the bill.. Also they promised me a certain Family plan (Fixed Rental of 600 rupees with 120Gb of data per month).. Now once that i have ported out, the plan activated is a costlier one with lesser data (649 rupees rental with 90Gb data) and also the amount paid for sim cards has ofcourse not been waived off.. I have been trying to contact them since 10 days now, they keep disconnecting my calls.. I have recorded proof of my entire conversation with the Airtel representative where she offered me the first plan as well as the waiver of 100 rupees from my bill..

When i tried contacting the Customer Care services regarding this same complaint, they bluntly refused to take any action and asked me to directly contact those representatives only.. Even though I have a “recorded proof”, I am still unable to take any action against this fraud..

Image Uploaded by Mihir Parekh:

Fraud by Airtel Representatives

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