Complaints Regarding Railways

Amount Deducted from bank but ticket not booked (Happened Twice)

Posted on by Consumer Court
Name of Complainant Jigna Sheth
Date of ComplaintMarch 12, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

PNR Number : Reservation ID: 100002326492570 Train No./Name: 12931 / ADI DOUBLE DECKR Ticket Type: E-ticket From: MUMBAI CENTRAL (MMCT)13 Mar 2020 To: VADODARA JN (BRC)13 Mar 2020 00:00 Hrs Booking Date: 12 Mar 2020 Vikalp Status: No Boarding Station: BORIVALI (BVI) Date of Boarding: 13 Mar 2020 00:00 Hrs Quota: GENERAL Class: CC Ticket Charge: 1356.87 Convenience Fee: 35.4 Bank Name: Visa/Master Card(Powered By HDFC BANK) Amount Deducted from bank […]

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FOR REFUND MONEY

Posted on by Consumer Court
Name of Complainant VIVEK MONGA
Date of ComplaintMarch 12, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

PAYMENT DEDUCT TO MY ACCOUNT BANK OF MAHARASTRA account number 60243663714 name vivek monga timing 06-MARCH 2020 amount 444.40 against this transaction ptm refunt reference no. 159207198 plz  refund  my money 444.40 deduct  for irtc ticket by ptm  but transaction failed reg mobile number is 8699303639 ORDER N0 10487862695 FOR REFUND MONEY was last modified: March 12th, […]

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TDR was not filed by etickets on time and now they are denying refund

Posted on by Consumer Court
Name of Complainant Yukti Kharche
Date of ComplaintMarch 9, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Hello Team, I was supposed to travel by Tapovan train on 13th Feb 2016 which was delayed for more than 5hr 15 mins from Nashik to thane. I tried filling and calling the customer care they said that since train is delayed we should be filing TDR after scheduled time and before actual departure. Since […]

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Refund cancellation railway ticket

Posted on by Consumer Court
Name of Complainant Ratna Singh
Date of ComplaintMarch 2, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked train no 14674 Ludhiana to Mankapur on boarding dated 19.03.2020 but we have cancelled train ticket before 12 days(PNR No2754997096) But refund amount are not credited to our booking account so please refund amount of ticket cancellation. Refund cancellation railway ticket was last modified: March 4th, 2020 by Consumer Court

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IRCTC/ Paytm TDR Claim

Posted on by Consumer Court
Name of Complainant Vaibhav Parise
Date of ComplaintFebruary 21, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked railway ticket from Wardha to Mumbai of dated 04th September 2019 via paytm. However train got terminated short of distance due to heavy rainfall and water lodging in Mumbai and I had to get out of the train in the midnight since there was announcement at the Akola Station that the train […]

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refund of ticket charges of the train did not start from the starting station and message received just 4 hours before which is not sufficient

Posted on by Consumer Court
Name of Complainant sakina f sadikot
Date of ComplaintFebruary 19, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

my train duranto Rajkot to Mumbai central did not start from the station of Rajkot and also the message received were to late and also the tdr could not be filed by us as we had to travel with a super senior citizen and ill health we had to face lots of difficulty and as […]

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Refund not initiated by irctc even after repitative complaints

Posted on by Consumer Court
Name of Complainant Greetta Pinheiro
Date of ComplaintFebruary 17, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Dear sir/madam, I had booked a train ticket on 25-12-2019 and cancelled it on 26-12-2019 which was done through the irctc website with the below details: Transaction ID: 100002205600519 PNR: 2405758826 Train No./Name: 14624 / PATALKOT EXP Booking Date: 25 Dec 2019 Cancellation Date: 26 Dec 2019 Bank Name: Pay using BHIM (Powered by AXIS […]

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TDR Repudiated Incorrect Reason PNR 8801700911

Posted on by Consumer Court
Name of Complainant Sanjeev Kumar
Date of ComplaintFebruary 6, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

have Booked 2 Ticket from NDLS to CDG Dated 5th Jan, 2020 as PNR Number 8801700911 . As train was 3 hrs late I have filled the TDR & not travelled.  Now after 1 month my TDR status Shows as Repudiated with Reason as Passanger has traveled but I have Not travelled then how railway […]

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REGARDING REFUND OF MY MONEY OF Rs.7020/-

Posted on by Consumer Court
Name of Complainant SANJAY AGARWAL
Date of ComplaintFebruary 4, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I BOOKED TRAIN TICKET ON 16/09/2019 NEW DELHI TO ABU ROAD VIDE TRANSACTION ID NO. :- 100002043677884 WHICH WAS I CANCELLED ON 11/11/2019 BUT NO REFUND TILL DATE. I WILL TALK TO CUSTOMER CARE EXECUTIVE HE SAID WE REFUND YOUR MONEY ON 14/11/2019 BUT NOT CREDITED IN MY DEBIT CARD. AFTER FEW DAYS I CALL […]

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Refund of the train booking

Posted on by Consumer Court
Name of Complainant Praful Bafna
Date of ComplaintFebruary 4, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I had cancel the train booking of mine on Paytm on 23-1-2020 and they are telling they have refunded the amount to the bank.But I had a word with the bank atleast 8 to 10 times they are tellin that only that Paytm hasn’t refunded the amount and when I raise a query on Paytm […]

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