Amount Deducted from bank but ticket not booked (Happened Twice)

Name of Complainant Jigna Sheth
Date of ComplaintMarch 12, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Jigna Sheth:

PNR Number :
Reservation ID: 100002326492570
Train No./Name: 12931 / ADI DOUBLE DECKR
Ticket Type: E-ticket
From: MUMBAI CENTRAL (MMCT)13 Mar 2020
To: VADODARA JN (BRC)13 Mar 2020 00:00 Hrs
Booking Date: 12 Mar 2020
Quota: GENERAL
Class: CC
Ticket Charge: 1356.87
Convenience Fee: 35.4
Bank Name: Visa/Master Card(Powered By HDFC BANK)

Image Uploaded by Jigna Sheth:

Amount Deducted from bank but ticket not booked (Happened Twice)

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