Complaints Regarding Hotels & Restaurants

Zomato is fooling their CUSTOMERS. Also they do not have a proper grievance redressal mechanism.

Posted on by Consumer Court
Name of Complainant Neeraj gupta
Date of ComplaintJune 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a full.plate of fried rice from the Brahm restaurant (Naraina , new delhi). The restaurant marked it as ORDER ON ITS WAY. But the delivery boy was taking long as usual so i called him and asked him about the delay. He said that he has been assigned multiple orders and he will […]

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UPI transaction

Posted on by Consumer Court
Name of Complainant Jinita Kathiyara
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made a hotel booking at SRTC hotel Aspire, Ahmedabad via Gpay through their official website on 8th June at 12:12 pm. The payment was successful and the money got deducted from my account but wasn’t credited to the beneficiary account and the booking didn’t reflect at the hotel end. UPI transaction Id is 315951548770. […]

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Refund for Dining payment done to wrong restaurant

Posted on by Consumer Court
Name of Complainant Swapnil Phatale
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 6th March I was dining in Spice factory restaurant Kharadi. Mistakenly I made payment to Mundhawa branch spice factory. I made a payment to both the restaurants. But now zomato not providing me my refund for wrong payment. I have mailed 20+ times. Had chat many times but still no luck. Please file a […]

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Power backup issue

Posted on by Consumer Court
Name of Complainant Sanjay Verma
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, Always facing the power issue, all branches don’t have the power backup. It’s not good consumer service. Power backup issue was last modified: June 17th, 2023 by Consumer Court

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Order placed at ONDC paytm but it got cancelled and still haven’t received any refund

Posted on by Consumer Court
Name of Complainant Akshita
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed order from ONDC paytm for behrouz biryani, I didn’t get any notification but the order was cancelled by the merchant and I did not receyany refund either Order id- PYTM8b0b8e19-8b4a-4d1c-a9aa-bdfc9b10e040 Order placed at ONDC paytm but it got cancelled and still haven’t received any refund was last modified: June 17th, 2023 by Consumer […]

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Food delivery issue

Posted on by Consumer Court
Name of Complainant Manish palkar
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made an food order at12.00am and the order has accepted by swiggy platform and it has been after long waiting period it has benn cancelled after 35minuts around 12.35am and the partner not least bothered about the issue and no intimation and faced issue unable find any alternative options and later has got […]

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Wastage of my ordered food by delivery partner

Posted on by Consumer Court
Name of Complainant Bhavishya Nigam
Date of ComplaintJune 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Resturant Name: McDonald’s Zomato order no : 4950834118 order date: 13/06/2023 at 01:27PM Delivery partner name : Sushant Raj Tiwari I am very sad while writing this email. Delivery partner spoiled my all food from Mcdonald and while delivering it to me he spilled my whole food on the road. the food become non eatable. […]

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Order cancelled by restaurant and refund is not initiated

Posted on by Consumer Court
Name of Complainant Prachi Hedaoo
Date of ComplaintJune 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered through Paytm ONDC on 11june 2023.paid in advance.order is placed successfully.but restaurant cancelled the order.and Paytm has not refunded the amount Order cancelled by restaurant and refund is not initiated was last modified: June 16th, 2023 by Consumer Court

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No delivery the food

Posted on by Consumer Court
Name of Complainant Anjali
Date of ComplaintJune 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 9th June I have order food for the station Buxsar while traveling from Delhi to barh ( 13484) . But the food is not delivered. And I have filed complaint the ID is : 985619449 , till now I haven’t got my refund. Very disappointing with the service and the response. No delivery the […]

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After paying food not delivered

Posted on by Consumer Court
Name of Complainant Anjali Singh
Date of ComplaintJune 16, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Traveling from Delhi to Barh with Farakka Express ( 13484) on 8th June 2023. Order the food on 9th June foe Buxsar station but did not receive the food and till now didn’t received the refund. The complaint I’d is : 985619449 After paying food not delivered was last modified: June 16th, 2023 by Consumer […]

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