Complaints Regarding Hotels & Restaurants

Refund not initiated

Name of Complainant Anjali Jaiswal
Date of ComplaintSeptember 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order food in train from zoop. It was prepaid order and didn’t not received the refund amount. It has 3days from the event happened Refund not initiated was last modified: September 5th, 2023 by Consumer Court

Read More...

Non-Receipt of cashback reward from Agoda Booking

Name of Complainant Brijesh
Date of ComplaintSeptember 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had submitted a claim for the cashback reward on Agoda Booking application on July 17, 2023, and was informed that I would receive the reward within 7 working days. However, it has now been almost 2 months and I still have not received the cashback as promised. Booking Details: Booking ID: 955026209 Claim Reference: […]

Read More...

Neither order delivered nor refund initiated

Name of Complainant Akash Kushwaha
Date of ComplaintSeptember 4, 2023
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order with La Pinoz Pizza on the ONDC platform via Paytm at 3:15 PM on September 4, 2023. The order consisted of 2 Capsicum Pizzas and 1 Onion Pizza, with a total price of Rs 164. Unfortunately, my order was experiencing delays, prompting me to contact the merchant in an attempt to […]

Read More...

Missing Food Item

Name of Complainant Vishal Kumar
Date of ComplaintSeptember 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today i ordered some food item on ONDC portal, but 1 item was missing so I asked merchant to refund me, so he said talk to ONDC and then he used abusing language when my wife asked for refund, how can he used such language with a lady, so now ONDC is fully wasted and […]

Read More...

Received spoilt/stale food

Name of Complainant Esa Malik
Date of ComplaintSeptember 3, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered kfc(kanakia wallstreet, Andheri East) from swiggy and I received a spilled package. The food was stale and contaminated. I tried contacting swiggy customer care but they are useless. Never gave me proper resolution. My order ID – #176422733774 Received spoilt/stale food was last modified: September 3rd, 2023 by Consumer Court

Read More...

Items missing in the order

Name of Complainant Vinshul jain
Date of ComplaintSeptember 3, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered from Zomato and I have not received any non veg items. Due to lack of light I could not click the picture. Items missing in the order was last modified: September 3rd, 2023 by Consumer Court

Read More...

They denied to give water.. And asked us to purchase bisleri.

Name of Complainant GOBINATH
Date of ComplaintSeptember 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

As far as restaurant is concerned, it is their responsibility to give a water to thier customer. But here at pista house (aramgarh), said no water will be served here and asked us to purchase the water.. It is against the law.. They denied to give water.. And asked us to purchase bisleri. was last […]

Read More...

Restaurant negligence and misbehaviour

Name of Complainant Nitin Shankar
Date of ComplaintSeptember 2, 2023
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered a food item from a restaurant named The Manish Eating point, Aashiyana, Lucknow by using Swiggy Platform. The food was ordered at 8:12PM but after continuous delay in the order when I called the restaurant at 11:12PM on 1 September, they didn’t respond and cancelled the order immediately. They have held my […]

Read More...

Refund security deposit of 15 K

Name of Complainant Nikita agarwal
Date of ComplaintSeptember 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was staying in the safehouse pg 520 property gurgaon from last few months. I have deposited 15K security but when i left the care take is not refunding my money not responding my concern. Refund security deposit of 15 K was last modified: September 2nd, 2023 by Consumer Court

Read More...

Hotel denied check in.

Name of Complainant Sarah
Date of ComplaintSeptember 2, 2023
Name(s) of companies complained against , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Though I had a hard copy of my I’d card, very ignorantly they told it is a soft copy!!! I use the same I’d for airport identity check and for all the other purposes. They denied check in simply because I booked through Oyo app where the price was lesser. Kept me waiting for half […]

Read More...