Complaints Regarding Hotels & Restaurants

Improper customer service of zomato

Posted on by Consumer Court
Name of Complainant Shardul Chimote
Date of ComplaintJune 10, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato does not have customer care number We cannot Compain any issues regarding order The only option is of chat where they revert after a long time. During this time, we do not get food and have to stay hungry. Improper customer service of zomato was last modified: June 10th, 2019 by Consumer Court

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ZOMATO NOT REFUNDING THE AMOUNT AFTER BEING PROMISED TO REFUND

Posted on by Consumer Court
Name of Complainant sunny
Date of ComplaintJune 9, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

With reference to order id1228127257 on 4th june at 7:33 pm. With zomato. I ordered the food item. But the coupon code was not applied and amount of rs. 220 deducted. I immediately called the delivery boy within few seconds to get it cancelled as coupon code was not applied. And same time i ask […]

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No refund from uber eats

Posted on by Consumer Court
Name of Complainant Swecha
Date of ComplaintJune 7, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed order from McDonald’s through uber eats app amount of Rs.637. Amount has been deducted and ordered hasn’t been placed. Screenshots of text messages and bank statement also shared with customer care executives regarding refund but no response yet No refund from uber eats was last modified: June 7th, 2019 by Consumer Court

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Complaint about refund

Posted on by Consumer Court
Name of Complainant ritesh hota
Date of ComplaintJune 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Previously, I had ordered  from a restaurants named biriyani bhubaneswar on zomato. The payment was made but my order was cancelled  and amount deducted from my account. Their policy is to make the refund within 5 to 7 days. Its been over 7 days but i haven’t received my refund. Please look into this matter […]

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Penalty being wrongly charged by Zomato

Posted on by Consumer Court
Name of Complainant Deepti Ojha
Date of ComplaintJune 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Zomato on 14/5/2019 which I do received by the delivery guy Hareram Yadav. The food was for Cash on Delivery. But at the time of delivery, the delivery guy asked to pay online as if he receives any order in cash then he won’t be able to deliver anymore order on […]

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Dominos Complaint: My order had been cancelled but refund is not received

Posted on by Consumer Court
Name of Complainant Shiv Aggarwal
Date of ComplaintJune 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Yesterday I order domino’s pizza after the order is received I got a call from domino’s that they can’t deliver pizza to my address so they are cancelling my order. But I can’t see that my order has been cancelled notification is showing that your food is in kitchen. And I didn’t received my refund. […]

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Complaint against Ginger Hotel Katra Jammu for debit amount not received

Posted on by Consumer Court
Name of Complainant Pravesh Kumar
Date of ComplaintJune 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir I am pravesh kumar I used Ginger Hotel Katra Jammu last 29 march 2019  I booked your hotel for 2 night and instant I cancelled (cancellation RRN 908806014963) that booking which amount was Rs. 5987.62 by my debit card (union bank of India) which is still not credit in my account I regularly […]

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Cheating from Zomato

Posted on by Consumer Court
Name of Complainant RANJEET GUPTA
Date of ComplaintJune 2, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was regular user of Zomato. On dated 25 May, 2019 Ordered from Zomato Rasgulla from Azad Dairy of Amount Rs 114 including delivery charges.(ORDER SLIP ATTACHED). Due to some personal unavoidable reason i cancelled the my order but Zomato taken total money and also instead of requests not delivered the order also. I I […]

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No Refund from OYO Rooms

Posted on by Consumer Court
Name of Complainant Akhila Ganapathy
Date of ComplaintJune 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked OYO hotel via OYO website on April 27, 4:03 pm IST . OYO booking number is HKMQ3298 in the name Akhila Ganapathy. Check in date was supposed to be May 15. But when we reached the hotel on 15th of May, the hotel receptionist informed us that we are not allowed to […]

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No Refund from OYO Rooms

Posted on by Consumer Court
Name of Complainant Akhila Ganapathy
Date of ComplaintJune 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked OYO hotel via OYO web site on April 27, 4:03 pm IST . OYO booking number is HKMQ3298 in the name Akhila Ganapathy. Check in date was supposed to be May 15. But when we reached the hotel on 15th of May, the hotel receptionist informed us that we are not allowed […]

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