Complaints Regarding Hotels & Restaurants

Payment of booking deducted and not getting refund after cancellation

Posted on by Consumer Court
Name of Complainant Deboleena Mukherjee
Date of ComplaintDecember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Booked room for 28th December at Novotel aerocity Delhi. Payment was done automatically. Had to change dates as wrong date got selected. So cancelled the booking ans now unable to contact any agoda customer care for refund! Payment of booking deducted and not getting refund after cancellation was last modified: December 12th, 2021 by Consumer […]

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Fraud by Royals club international

Posted on by Consumer Court
Name of Complainant AKSHI SOOD
Date of ComplaintDecember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Last night I and my husband called upon a hotel named Chopra residency in hamirpur. We visited there First they attract you by giving you lottery card and congratulate on winning and tell that you have to collect the gift from particular hotel or resort. Then they try to convince you for joining or registering […]

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Jain food contains onion garlic

Posted on by Consumer Court
Name of Complainant Purba
Date of ComplaintDecember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered Palak Paneer (Jain ) from Honest Restaurant on Rajkot bypass Highway associated with one Tulsi Hotel. It was not on menu but was assured that they can provide. It was a take away order. At home found the dish with onion garlic. This I unacceptable as has hurt our religious sentiments. Jain food contains […]

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Hotel accommodation issue

Posted on by Consumer Court
Name of Complainant Balkrishna Raturi
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello team, I had a stay booked through goibibo dated 26/11/2021 at Hotel Qubestay Airport, Mumbai. I denied stay looking at the property that has not met family stay requirement as it located ahead of slums and the area is not safe for a family. No nearby images disclosed by go ibibo of the property […]

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Not doing proper work and using rubbish word in the name of Akash employee of Zomato West Bengal Asansol

Posted on by Consumer Court
Name of Complainant Shahrukh Khan
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Since three months we talk to the Zomato employe name Akash his talk behaviour is very rubbish and we want to talk with him about our Restaurant price he is not listening and not co operative with us my self name is Shahrukh Khan iam the Staff of The Grand Lazeez restaurant Asansol West Bengal […]

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Order not delivered but money debited from account.

Posted on by Consumer Court
Name of Complainant Souradip Goswami
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order no:9586124 has been order at 20:41IST but not yet delivered and misleading information has been provided . Amount 390.60 has been debited and not yet refunded. Calling to customer care they are giving misleading information. Order not delivered but money debited from account. was last modified: December 6th, 2021 by Consumer Court

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Booking done thru cleartrip but hotel never received the booking

Posted on by Consumer Court
Name of Complainant Praveen
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Booking in the amount ~6000 done thru cleartrip. But hotel didnt receive any info from cleartrip. Hotel didnt accomadate me. When i tried cancelling (in front of hotel employees) it showed refund is 1500. All of us got shocked (incl hotel staff). pls intervene and assist in getting full refund. Booking done thru cleartrip but […]

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Amount deducted, but no updates on Agoda app or email id or mobile number

Posted on by Consumer Court
Name of Complainant Anushree Maheshwari
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Booking Amount deducted, but no updates on Agoda app or email id or mobile number relating to receipt or Booking confirmation Amount deducted, but no updates on Agoda app or email id or mobile number was last modified: December 5th, 2021 by Consumer Court

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