Complaints Regarding Hotels & Restaurants

OYO room booking amount refund is not received

Posted on by Consumer Court
Name of Complainant Ram
Date of ComplaintFebruary 22, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello Team, I have booked hotel at Tripathi Booking ID KNIK2446 on 15th Jan 2022 as per guidance by OYO customer care over phone and send me link to pay the amount using google pay. After making the payment i have checked the hotel details found there is no parking facility hance called again customer […]

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Amount debited booking not confirmed at hotel

Posted on by Consumer Court
Name of Complainant Gouseuddin syed
Date of ComplaintFebruary 22, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Amount has been debited yesterday but the booking was not confirmed at the hotel, they wasted our time money and not even responding properly and making us wait for long time. They have cheated us by taking money and not providing the booking. Amount debited booking not confirmed at hotel was last modified: February 22nd, […]

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Inflating the prices of items against Restaurant Printed Menu

Posted on by Consumer Court
Name of Complainant Mannu
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Vaishno Corner – Spl Chana Masala — On Printed Menu its 70/100 but on Swiggy its 149/254. What is going on? No Court of Law against this ? Making fool of INDIANS…. Inflating the prices of items against Restaurant Printed Menu was last modified: February 11th, 2022 by Consumer Court

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When will I get my refund

Posted on by Consumer Court
Name of Complainant Pooja
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order pizza but that order was not accepted…but my cash was debited ….please aa soon as possible refund my money…now it’s to late When will I get my refund was last modified: February 11th, 2022 by Consumer Court

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It showed Cancelled but money (Rs.1384) Deducted (INB/875136403/PAYU.IN), Merchant PNR :14671612318

Posted on by Consumer Court
Name of Complainant RAMESH KRISHNAN
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi team I have recently try to book room in goibibo. On 5th February 2022 around 11PM, but in app it showed cancelled as pop-up and went off, but when I see my bank account Rs.1384(room rent) was deducted (INB/875136403/PAYU.IN), Merchant PNR :14671612318 (information received from Bank) When I try to call customer care, the […]

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Restaurant charging higher amount on Zomato

Posted on by Consumer Court
Name of Complainant Suresh
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello, prices of food of a restaurant named revival street social, hubli, is about 130 ₹ higher on Zomato when compared to actual prices in the restaurant. For example, price of big boy chicken burger in restaurant is 260 ₹, but on Zomato it is mentioned as 397₹, also on top of that they add […]

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i had booked hotel Sai Palace Grand through Ibibo for21st january-hotel staff misbehaved

Posted on by Consumer Court
Name of Complainant DeepaVora
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi,My name is Deepa Vora.i have made bookings through ibibo.com at Sai palace grand Malad Mumbai on 21st january.i paid for that rs.3428They had alloted room no 604..which is just down to the rooftop ..at that time some Sangeet function was going on due to that los of disturbances I faced…lateron they changed it to room no.504 […]

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Online hotel booked payment done but no hotel booked or refund d got

Posted on by Consumer Court
Name of Complainant Manjusha Gaikwad
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked hotel online by OYO by name kiran sugandhe my husband on 13th nov 2021 and make payment for 2 rooms in advance but when visited hotel they inform no room available n they r not returning money.I paid full charges for 1 room Rs.1413/- and for 2nd room half charges Rs 486 i […]

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zomato sent wrong item and not refunding

Posted on by Consumer Court
Name of Complainant Narendra singh
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i ordered 2 items from zomato in single order and both of them were different to what i ordered. i asked zomato to refund me as it was completely their fault so they only provided refund for 1 item. for 2nd which was to be paneer roll, they gave veggie roll for which i have […]

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