Complaints Regarding Hotels & Restaurants

Zomato App, incorrect order–Ordered Veg Pizza and Delivery agent delivered non veg pizza

Posted on by Consumer Court
Name of Complainant NITESH DUBEY
Date of ComplaintOctober 5, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Used Zomato App and ordered Veg Pizza from Oven Story Pizza restaurant but they delivered non veg pizza when i urge with the delivery agent that Pizza is non Veg(Red Box), he said Sir this is Veg Pizza and he lost his temper, started argument in the middle of street/night and i guess he was […]

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Non veg food delivered in place of vegetarian order.

Posted on by Consumer Court
Name of Complainant Niharika Ruhela
Date of ComplaintOctober 5, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi , i am vegetarian hence i ordered veg meal for me but instead of veg food i have received non veg meal (chicken gravy and pieces). I have all the proofs regarding the same pics and video. Non veg food delivered in place of vegetarian order. was last modified: October 5th, 2025 by Consumer […]

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Delayed orders and inaccessible customer support on Eat Club

Posted on by Consumer Court
Name of Complainant Arjun Nambiar
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have been facing repeated delays with my food orders placed through Eat Club, and no reasons or updates are provided about the delays. When I try to contact customer support, the in-app chat does not allow me to type messages. It only shows automated responses, making it impossible to raise my concern. Additionally, there […]

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Delayed delivered and wrong delivery earlier with no call or chat support or cancel option

Posted on by Consumer Court
Name of Complainant Bhushan Balmukund Sharma
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered my food – Paneer Rice Bowl (Order Number #XNAJIJT) it should be delivered by 20-30 min its almost 1 hour not dilivered. not assigned. no one to contact. no mobile or chat support. just standard answer. no option to cancel. Pathethic once they provide me chicken salad instead of paneer salad i […]

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Complaint about full refund

Posted on by Consumer Court
Name of Complainant Ritesh tathare
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Yesterday I cancelled a order from restuarant and restaurant was okay with cancelling the order still zomato fined me for full payment cut I need full refund for cancelled order Complaint about full refund was last modified: October 4th, 2025 by Consumer Court

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Stale food received from swiggy

Posted on by Consumer Court
Name of Complainant Anjani Malhotra
Date of ComplaintSeptember 5, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Swiggy on 27 around 1:30, the food delivered around 3:13. The food was stale, smelled and tasted bad, if we (6 peoples) have eaten it we would have gotten food poisoning. It was my birthday celebration, I collected money just to be able to spend a little on my birthday. We […]

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Fraud in Delivery

Posted on by Consumer Court
Name of Complainant Ankit Bhanwarlal Choudhary
Date of ComplaintAugust 30, 2025
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Regarding order number 7145286228, I am writing to express my dissatisfaction with the fulfillment of my recent order from Mamledar Misal restaurant. Despite ordering three Misal 2 Rasaa, I received only three ladi pav and two farsan. Furthermore, the refund of 140 provided does not adequately compensate for the discrepancy. I request a full refund […]

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