Complaints Regarding Hotels & Restaurants

Zomato fraud. Order not delivered and took away the money

Posted on by Consumer Court
Name of Complainant Yash Kumar
Date of ComplaintMay 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This order was placed today, and the projected delivery time was before 9 p.m. Because it was late, I contacted Customer Service, who assured me that it would arrive by 9 p.m. or he would cancel and refund my money. Well, it never arrived, so I cancelled it and have yet to receive a refund. […]

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Filthy smell superior room in hotel

Posted on by Consumer Court
Name of Complainant Anita
Date of ComplaintMay 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We are senior citizens and we booked a superior room in Central Heritage Resort and Spa The Mall road, Robertson Road , West Bengal – 734101, Darjeeling. The bathroom drain of the room had filthy smell emanating out of it. The smell entered the room and suffocated us. We complaint to the hotel staff for […]

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Wrong order delivered by swiggy

Posted on by Consumer Court
Name of Complainant Santosh
Date of ComplaintMay 9, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy Delivered incorrect order from creamstone. I ordered Death by chocolate icecream and they delivered a strawberry icecream. When I raised a complaint with them, they said they will give feedback to the restaurant instead of attempting to correctly deliver a order replacement and issuing a refund. They finally agreed to issue a refund but […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Niharika
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had book a room in oyo. I was denied a room as they did not accept oyo bookings anymore. Told by an executive that I will recieve a refund the next day. I have been waiting since Refund not received was last modified: May 8th, 2022 by Consumer Court

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order not delivered

Posted on by Consumer Court
Name of Complainant sonal bhatia
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir/mam Today I ordered chole bhature from curry leaves through your App and after 1 hours i received a call stating that your address is wrong and it could not be delivered whereas on the same address 4 days back I ordered manchurian chilli from curry leaves and it got delivered . today after […]

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Kitchen tools

Posted on by Consumer Court
Name of Complainant Asif Ali
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order booked on discountstudio.com and also paid amount 210.04 Rs. against the order of gourmet self sharpning 15 peice (order no. 20318) On 24 jan. 2022 Many reminder sent but no response Kitchen tools was last modified: May 8th, 2022 by Consumer Court

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Refund Not Given

Posted on by Consumer Court
Name of Complainant Siddharth Mehta
Date of ComplaintMay 8, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir / Madam, I am writing to you to raise an issue about: Online Food Ordering The issue that I have experienced was: I was travelling to Mumbai and wanted to order sweets from Mohanlal S Mithaiwala and get the same delivered to my sisters place in Chembur. After Selecting the order i added […]

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Swiggy has not delivered my order

Posted on by Consumer Court
Name of Complainant Neelendra Singh
Date of ComplaintMay 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 3rd of May 22 I have ordered around 9:00 pm but I have not received order and called so many times to delivery partner assigned to me but he has not received my calls Around 10:45 pm delivery status updated as a delivered but when I confirmed then found that it has not been […]

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Missing items

Posted on by Consumer Court
Name of Complainant AAMIR SHAIKH
Date of ComplaintMay 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, team Raising my concern here as when I raised my concern on Zomato app did not receive resolution and my conversation was ended without satisfactory response First I received incomplete order Than was offered Rs 30.00 as refund why should they even offer that amount when they charged rs 45.00 + taxes Later they […]

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