Complaints Regarding Hotels & Restaurants

Refuse to use Toilet by Hotel Delhi Heart, 3738- Near Gate no.1, Pahar Ganj, New Delhi- 110055

Posted on by Consumer Court
Name of Complainant Karmendra Kumar Verma
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am regular customer of Hotel Delhi Heart – Pahar Ganj (New Delhi). On dated 31/08/2022 i reached the said hotel and ask for use Toilet. They refused me to use toilet and charging Rs. 500 for the same. While it is our legal right to use toilet of any hotel in free of charge. […]

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Capital O 7743 Hotel Hiland International, Kolkata – denied Check-in by the Hotel Manager and also Charged Extra amount of Rs 400 for Check-in

Posted on by Consumer Court
Name of Complainant PRANAV RANJAN CHATTERJEE
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have been denied Check-in by the Hotel Manager because I had booked the Hotel Room at ₹ 799 with Discounted price as OYO Wizard Member. At night 10:00 PM I had to wait for Check-in for around more than an hour. When the manager was ready for that he charged me ₹ 400 Extra […]

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Taking the payment and not delivering the order

Posted on by Consumer Court
Name of Complainant M vijay vandan raj
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Two continious days i placed the order made the payment and dint receive my orders Taking the payment and not delivering the order was last modified: August 31st, 2022 by Consumer Court

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Swiggy cancel order

Posted on by Consumer Court
Name of Complainant Prakhil Bhadvia
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered (order no. #144864466731) a cheesy veg wrap from Fresh menu restaurant through swiggy at 09:37 pm on 29-Aug-2022. At 10:34 pm, I received a call from swiggy executive stating that cheesy veg wrap is unavailable and a sandwich is available at the moment. I just said that you can cancel my order […]

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Missing / incorrect items delivered by Zomato

Posted on by Consumer Court
Name of Complainant Arpit Sharma
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered Special Dal Makhani and Full plate paneer do pyaaza from Zomato but i received both the items wrong. On top of that when I had a chat with the support executive they were unresponsive and didn’t want to listen to my grievances and concerns. I ordered a full refund but they kept denying. […]

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Food order not Delivered But Showing in swiggy app DELIVERED

Posted on by Consumer Court
Name of Complainant GUDA SAGAR
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am place order 9.20Pm on 29.8.22 but 9.59pm i got mesaage your order has been successful delivered But i did not take order and not delivered. Food order not Delivered But Showing in swiggy app DELIVERED was last modified: August 31st, 2022 by Consumer Court

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Without any check in they made me check in and check out and misleading with fake words that you will get your money back in 24hrs

Posted on by Consumer Court
Name of Complainant Md saif hussain
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked a hotel jaipur heritage through oyo app and made a payment around 800 rupees and when I reached hotel they denies us to check in saying that they don’t accept oyo booking and then after having hours of continuous contact of Oyo customer service talking around 10-15 customer executive one of them […]

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Wrong order no refund

Posted on by Consumer Court
Name of Complainant Kaushal Bhatt
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered sweet heat pizza from la pinoz through zomato.. They sent me wrong pizza only cheese and onion when I contacted zomato they refused to refund me also no replacement was given. Order Number 4299465359 Wrong order no refund was last modified: August 31st, 2022 by Consumer Court

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Food packaging is open

Posted on by Consumer Court
Name of Complainant Sandra
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered my food from Zomato on 28 august at 7:56 wherein I orders shahi paneer which was open and I ordered Malai tikka which was also opened hence apart from all everything was packed , now as these two items were open I have tried contacting Zomato thru chat no one helped chats […]

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