Complaints Regarding Hotels & Restaurants

Incorrect food item and delayed order

Posted on by Consumer Court
Name of Complainant Naveen
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a food from swiggy and waited nearly 2 hours to get the order. Even after I received the order I found the order is mismatch. I ordered from a fish gravy and I got egg gravy. Spoke to customer service Nearly 45 mins and shared the proof but finally they ended up the […]

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Items are missing from my order (Swiggy)

Posted on by Consumer Court
Name of Complainant Arshad Khan
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered the items in swiggy but when I have opened the package, I have seen that some items are missing , i have contacted them but they have not refunded my money back Bhavya denied me as she was the Escalation Desk manager Items are missing from my order (Swiggy) was last modified: […]

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Order cancelled by Zomato Delivery boy, refund my money

Posted on by Consumer Court
Name of Complainant Bhupinder Singh Oberoi
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Had ordered couple of items on 2nd Sept through Zomato App, from Chimney Cove, Naktala, Kolkata. It wasn’t delivered, delivery boy stated location was given wrong, when I asked him to read out address, it was correct. Told him, I can have the app from anywhere in India and can order from any other place […]

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OYO HOTELS FRAUD

Posted on by Consumer Court
Name of Complainant Swarup Kumar Banerjee
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir/Madam I had booked a room through Oyo helpline and Booking Id is – OG9S5525. I was informed that the charge with discount offer is Rs.479 and I can make partial payment and rest amount can pay at the time of check in. After that Oyo representative sent me a payment link of Rs.141 […]

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Zomato didn’t deliver the food but updated as delivered

Posted on by Consumer Court
Name of Complainant Vergam krishna bargav
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed order on 10/09/2022 midnight 12:09AM they haven’t reached me at all, delivery boy answered me at 1:35AM the restaurant is closed When I woke in the morning I saw food delivered at 6:30 AM Same day I contacted to customer support to check details they asking me to drop a mail and […]

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ROYAL HILTON CLUB

Posted on by Consumer Court
Name of Complainant GIRISH AGARWAL
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

DURING 20231 Mr PRABHAT RANJAN AND mRS rASHI AND SAGAR GUPTA CALLED IN A REPUTED HOTEL AND AFTER GIVEN DINNER BY THJEM THJE PRAPOSE FOR 20YEARS TOUR PACKAGE AND GIVES VERY ATTRACTIVE OFFER AFTER DISCUSS WE AGREE FOR THERE PRAPOSAL AND PAID Rs 245000 FOR 20 YEARS BUT AFTER GETTING MONEY ALL PHONE NUMBER ARE […]

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Refund

Posted on by Consumer Court
Name of Complainant Saif zahed
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a meal and it was taking so much time and than I canceled it I have paid using upi.. I just want know how will I receive my money back as refund Refund was last modified: September 7th, 2022 by Consumer Court

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OYO Rooms booking Using Agoda-Amount to get refund

Posted on by Consumer Court
Name of Complainant Dr.G. Sree Lakshmi
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked 4 rooms for 2 nights using Agoda for OYO 78578 Hotel Ocean View and paid Rs.9,704/- amount using credit Card. When we reached the hotel people said that they had an electricity issue they have not given us room and they said they have inforemd OYO about this issues still how come […]

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Oyo refund not received

Posted on by Consumer Court
Name of Complainant Ruchi singh
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked a Oyo for the duration of 3 days from 12th-15 of august. The oyo which I had booked had electricity issue so then i connected with Oyo and then they shifted me to another oyo which was not up to the mark but as I had no other option so I checked […]

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