Complaints Regarding Hotels & Restaurants

Non veg food delivered to Pure vegetarian customer

Posted on by Consumer Court
Name of Complainant ISHAN AHUJA
Date of ComplaintFebruary 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered Paneer momos platter and received Chicken Fried Rice. For this mistake the just refunded the amount & sent me the 100 rs. coupon code as a compensation. Are you serious? You delivered NON VEG Food to a Pure vegetarian customer. Do you even realize how sensitive it is? I need a strict action […]

Read More...

misbehave of hotel manager and threatened

Posted on by Consumer Court
Name of Complainant Prashant
Date of ComplaintFebruary 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, this was very bad and disrespectful experience happened with me in OYO 86300, booking ID – VHI46924(shared last 5 digit),the booking date was 5.01.2023. was there on the location, the receptionist asked to pay extra than the booking amount, so I called OYO customer service to discuss the issue, within some time got call […]

Read More...

Dominos is unnecessarily charging for carry bags despite not requesting for the carry bags

Posted on by Consumer Court
Name of Complainant Lakshmi Ramya M
Date of ComplaintFebruary 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered dominos pizza online(Home delivery) . At the time of paying, I have noticed that an amount of Rs 10 in the name of carry bag is being added to the bill despite not requesting for the same. Also there is no option to remove the same. In addition, no carry bag is […]

Read More...

Received non-veg food instead of veg

Posted on by Consumer Court
Name of Complainant Srishti Dixit
Date of ComplaintFebruary 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered online veg food(paneer rice bowl) from zomato. But they gave me non-veg (chicken bowl) instead. After eating, it was known that it was non-veg i.e., chicken inside the roll. This has happened from zomato orders the second time for me. First time, I had not eaten because the pieceswere visible. But this […]

Read More...

Zomato services

Posted on by Consumer Court
Name of Complainant Deepak
Date of ComplaintFebruary 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order my weeding aniversary cake from zomato service on 01 Feb 2023.My cake spillage all around the box . My aniversay spoiled by zomato . I have already complaint in zomato services but there is no resolution of my complaint . My order id is 4647468559 I hope there is solution from to […]

Read More...

Cheating in the name of hotel booking by fabhotels

Posted on by Consumer Court
Name of Complainant Sreekanth V P
Date of ComplaintFebruary 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We had booked 3 rooms through Fabhotels helpline on 4th Feb 2023 and made the advance payment through google pay. When we reached the location shared by fab hotels team, there was no such hotel. We contacted fab hotels customer care multiple times and they are saying they didn’t receive any payment. We shared the […]

Read More...

Terrible service and unhygienic handling

Posted on by Consumer Court
Name of Complainant Dr padmasri
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against , , , , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Worst service, no curries were served in full meals , only half cooked sambar was served. Very rude behaviour by staff and bill collector. Unhygienic serving and surroundings. Full price was collected for minimal amount of food served. Terrible service and unhygienic handling was last modified: February 4th, 2023 by Consumer Court

Read More...

on swiggy listed wrong store

Posted on by Consumer Court
Name of Complainant Gourav Vijay
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have orderd a cake from cake world store located malway nagar jaipur .order placed and i received a order from different sotre and also quality of food is not good .i have call multiple time siggy agent but the dont help thay saying u received a same product from any store . we can’t […]

Read More...

Non veg served

Posted on by Consumer Court
Name of Complainant Rishi
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The restaurant have not followed veg / non veg food segregation protocol on serving. On complaint the owner rather said you can’t do anything on this. Such negligence have not only harassed me but also disturbed my sentiments and religion. Non veg served was last modified: February 4th, 2023 by Consumer Court

Read More...

Additional charges than restaurant but not informing the customer.

Posted on by Consumer Court
Name of Complainant Naredra
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello sir/madam When I compared the rates of restaurant from where I usually order in swiggy I see lot of difference in price but they are not informing to the customer. 1. min 25-30 rupees on each item 2. restaurant is already packing but swigging adding additional charges in the name of packing with these […]

Read More...