Complaints Regarding Hotels & Restaurants

Unnecessary charges

Posted on by Consumer Court
Name of Complainant Abhishek Sutariya
Date of ComplaintMarch 3, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir/madam, I booked the fern residency Jamnagar from 27/02/2023 to 01/03/2023 for three night from Agoda application for 2 adults and 1 infant of 175 days. They have charged me extra bed charges for three days which was not needed from my side and it was added from their side. I have requested them to […]

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Royal Club International has given fake commitments and given their membership

Posted on by Consumer Court
Name of Complainant Abhijit Almelkar
Date of ComplaintMarch 3, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Royal Club International has given fake commitments and given their membership. Whenever I try to book a hotel room, that time they never give booking to me. They simple give excuse of room not available. Royal Club International has given fake commitments and given their membership was last modified: March 3rd, 2023 by Consumer Court

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GST Charged but Invoice doesn’t mention GST Details

Posted on by Consumer Court
Name of Complainant Chandan
Date of ComplaintMarch 3, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had done hotel booking through Agoda . They charged GST at the time of booking but are denying GST invoice saying they are Singapore based company. GST Charged but Invoice doesn’t mention GST Details was last modified: March 3rd, 2023 by Consumer Court

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SCAM COMPANY

Posted on by Consumer Court
Name of Complainant Stacy
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made a reservation 4 month ago, they charged but not confirming the booking . I have been requesting the refund but they just keep saying the same thing “in processing “. come on ，booking was made in last year ! and they start ignor the phone call now ! SCAM COMPANY was last modified: […]

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Oyo Refund not done from Two Months.

Posted on by Consumer Court
Name of Complainant Ali mahmood mohammed
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

2831Rs refund is still pending on OYO Bookings Q98B8024 and QLZH0291. We have greatly suffered as we are unable to check in , after OYO confirmed booking and rooms are not available in the hotel. Even after raising complain, ‘sm.escalations@oyorooms.com’ contacted by saying will refund in 15 days, It’s been more than a two months […]

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ORDERED FOOD NOT DELIVERED BY SWIGGY

Posted on by Consumer Court
Name of Complainant V SUJATHA
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food in swiggy app. But the delivery boy marked as delivered the food and wasn’t delivered ORDERED FOOD NOT DELIVERED BY SWIGGY was last modified: March 2nd, 2023 by Consumer Court

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non veg thali sent instead of veg thali

Posted on by Consumer Court
Name of Complainant Ashish
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am pure vegetarian and I ordered a deluxe thali from zomato from maharaja baithak with order id 4683978531. In which instead of dal makhani I got chicken. This very inappropriate and very disgusting that us happened today from Zomato It’s been 4 days and no resolution of my problem non veg thali sent instead […]

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Confirmed Hotel Booking not honoured and refund not provided

Posted on by Consumer Court
Name of Complainant Deepak Jha
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My hotel booking with PNR EQTVFC from 19th February 2023 to 21st February 2023 was confirmed by the Fab Hotel after part payment. However, on arrival my booking was not honoured, it was forcefully cancelled and till date my refund has not been issued. Please help in punishing such fraudsters and getting me suitable compensation. […]

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Hotel taking extra charges and hygiene issue

Posted on by Consumer Court
Name of Complainant Abhishek tomar
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

In hotel we found cockroaches in bathroom , and at the time of checkout they charged extra for water bottle and the price of bottles where double then the MRP.They didn’t tell us that when we room service we provide 2 bottles they didn’t come for room service and charged me extra. Hotel taking extra […]

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Fraud

Posted on by Consumer Court
Name of Complainant Anirudh C
Date of ComplaintMarch 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Royalclub have taken 25k from my card just by checking the eligibility. Have called the bank to stop the transaction but dont know when that can happen. Fraud was last modified: March 1st, 2023 by Consumer Court

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