Complaints Regarding Hotels & Restaurants

Cleanliness in Hotel

Posted on by Consumer Court
Name of Complainant Ramasubramanian
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On Marxh 13, 2023 afternoon 3:30 PM, I have eaten on Dindigul Thalapakatti hotel 21A, Arcot Rd, next to Viveks showroom, Kamala Nagar, Porur, Chennai, Tamil Nadu 600116) for lunch. There is no air inside the hotel, AC is not working. Hotel is full of housefly attached the photos Cleanliness in Hotel was last modified: […]

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Booking cancelled after AC not available, money not refunded

Posted on by Consumer Court
Name of Complainant Simran Deep Bhullar
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

A Classic AC room was booked in the name of NITIN MULLICK on OYO rooms with OYO Orchid Villa, Bhubaneshwar. Since 8th March till 13th March (booking ID-KU4D1658, BNXB9172, P9S80159, VZUF5129, LTI09456, LGI39072), total amount charged by the oyorooms was 4186. But no AC was provided and oyorooms offered 50% for 2 days in money […]

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Hotel is not refunding the amount

Posted on by Consumer Court
Name of Complainant Pavan Shah
Date of ComplaintMarch 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked 60 rooms with the hotel on Dec 6th 2021 for my group. But, the trip was cancelled due to some people getting covid. As per my booking terms at the time with Mr.Ajay, I was told that i will get refund of Rs.80000 or may be full refund but, the cancellation will not […]

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Swiggy Order 161278399088 – Cancellation of Order due to Medical Emergency

Posted on by Consumer Court
Name of Complainant Shubhro Shekhar
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order on 7th March 2023 at 9:03 PM from Royal India Restaurant (Salt Lake). Swiggy Order ID – 161278399088 amounting to Rs. 835. However, due to a sudden medical emergency at my home, we had to rush to the hospital and as such I had to cancel the order at around […]

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Refund is given in Oyo wallet instead of bank account or UPI Id.

Posted on by Consumer Court
Name of Complainant Sooraj Narayanan M
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

It is the law that every company has to pay with the same method from which they get the payment. When I canceled the booking, Oyo people refunded in Oyo wallet which is no use because even if i will try booking hotels from the wallet money, hotels will decline to take payment from my […]

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NON REFUND OF Rs.2664/- towards HOTEL BOOKING by GOIBIBO – BOOKING ID no.HTLDNAWGF6QWWEY4

Posted on by Consumer Court
Name of Complainant S V PHANEESHA
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The hotel for 4 days booked for my guest Mr.Hiraram devasi at Hotel OYO 92865 The Sigma star. Greaternoida through goibibo from 19.02.2023 to 23.02.2023. The hotel declined to give a room to him citing the tariff is low & it is not there in their hotel despite GOIBBO booking confirmation. Upon contacting the customer […]

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Getting back of my security deposit

Posted on by Consumer Court
Name of Complainant Ramayanam Dushyanth
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have paid 1999 as advance booking for colive pg avasa in marahthali location with the help sale person ramjit. When I visit the pg they said they are not allowing the bookings from colive app. I continuosly tried call and made message as well as to ramjit there is no reply Getting back of […]

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Cancellation of mahindra club membership

Posted on by Consumer Court
Name of Complainant Senilo magh
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Even after applying for cancellation of membership for more than 50 days they havent processed it yet. Everytime i talk to an executive am told that a reminder will be sent to the cancellation team n that i would receive a call from the team in 48 working hours but none till date inspite of […]

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Paying more charges on goods compare to MRP rates

Posted on by Consumer Court
Name of Complainant Kallepalli nagadattu
Date of ComplaintMarch 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Coca cola sprite bottle mrp rate actually 85 rupees offer shop owner collect to 110 rupees please charge them that owner Paying more charges on goods compare to MRP rates was last modified: March 7th, 2023 by Consumer Court

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Oyo is not initiating refund

Posted on by Consumer Court
Name of Complainant Aditya Shrivastava
Date of ComplaintMarch 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Oyo is saying that hotel is not validating the case even when i have given all necessary proof against my case. The hotel manager is also making false statement to oyo in term of my booking. After giving me the assurance of my refund will be done still the validation is not done and now […]

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