| Name of Complainant | |
| Date of Complaint | January 5, 2024 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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i have ordered a cake in swiggy and the order got confirmed at 10.41pm it shown the delivery time around 30-33 min myself and my friends were waiting. all of them waiting for my friend midnight cake cutting after 25min i started calling delivery partner around 2-3 time he haven’t picked up i thought he was like driving that’s why and the time run by 45-55 min i tried 3-4 calls because time got shorter for 12.00 after picking up he said vehicle was got repaired that’s why, so i asked let me know your present location i can come some distance to pick up my self so i can reach my birthday boys location some more quicker he said near Gh area so myself and my friends started and ware waiting up to 11.45 once again i am trying to reach the delivery man he haven’t picked up for 2-3 calls my all friends have come from different areas and some of them from very long distance after my continues call delivery partner picked up and simply saying as accidently he damaged the cake it was worse time we all had and stressed up because the day was 20years of friendship and birthday celebration, what’s the special thing is when i made the first call his location was the same or very close to last call when i made, what’s my prediction is maybe he damaged the cake very long before my the delivery partner and the swiggy haven’t intimated me if they have said at least 11.30pm we may plan like some different way to finish the party at the last neck of the moment 11.48 swiggy representative calling for cancelling or request for re order all my friends got worst mood and got splitted to reach their home
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