| Name of Complainant | |
| Date of Complaint | September 12, 2023 |
| Name(s) of companies complained against | Oyo |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hi I booked Oyo hotel flagship av homes in gurgaon. The booking was done by Oyo office app I get all details on my WhatsApp app. I paid online payment. However, when I go there they took my I’d card and all take my details on register after that said please pay. When I said I already paid they said sorry we can not give u room. U need to pay again or talk with Oyo customer care. When I called them Oyo customer care agen seems like scammer. They are wasting my time on call and transfer my call again and again.. please help I need my Monday back and please close this hotel..its night time. Well I delete my details through pen in register and leave that hotel. I have payment screenshot and I took hotel pic in night
Image Uploaded by Surjit: