6 months since device return request still charges levied

Name of Complainant Puneet Aneja
Date of ComplaintAugust 3, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Puneet Aneja:

 

My merchant account with the mobile number 9333000037.
I requested for the return of pos machine at least a month before the charges for the next year due to be levied…
Kindly check the number of requests placed under my account.
After 2 months or more my device got picked up and till date the amount that was previously deducted as rent has not been refunded and today i received a payment of rs.802 which also got deducted from my account…
Your paytm helpline numbers are not letting me speak to the executives directly.
It is shear harassment for me

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6 months since device return request still charges levied

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