Zomato Valet frustration on customer

Name of Complainant Shreyas Singh
Date of ComplaintMarch 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Shreyas Singh:

I order from zomato as usual. Suddenly I get a call from my zomato valet, he’s getting angry and talking rudely to me saying he has delivered in those apartments 4-5 times already. Am I the consumer who’s order he’s getting first time today responsive for keeping track how many orders he’s does here and am I supposed to listen to him telling me he’s delivered there too much? This is incredible. Zomato isn’t even letting me contact them. No response on chat.. what is a customer to do? My mood is off. The food is as good as garbage if eaten without feeling. What should I do. He went off course to increase the delivery duration as well. Please help. This is unfair.

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Zomato Valet frustration on customer

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