Zomato delivered wrong item and refused for replacement or refund.

Name of Complainant Vikas NK
Date of ComplaintSeptember 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Vikas NK:

On 11/09/2021, I ordered grilled chicken but I received Chicken Manchurian. However, I raised the concern as soon I open the package. But Zomato Online ordering help didn’t help me with replacement or returned my money back. This is highly unacceptable. I could have eaten Manchurian only but I am on diet hence ordered Grilled Chicken (oil free). They asked me to give reviews on restaurant page which i did but no help from there also.

I have been using Zomato from past 3-4 years and been loyal customer and i want solution to this injustice done to me.

Also the behavior of Zomato online ordering help is robotic that they tell the same thing again and again.

Below are my order details for your action –

Order no – 2947455628

Hope I will get justice. Thanks, Vikas NK

Image Uploaded by Vikas NK:

Leave a Reply

Your email address will not be published. Required fields are marked *