Zomato and restaurant cheating

Name of Complainant Hitesh Singla
Date of ComplaintJune 14, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Hitesh Singla:

Order food and 9:13 pm , the ordered is still not delivered at 10:17 pm , with delivery time promised of 45 minutes. Restaurant is saying the rider form Zomato has not arrived and Zomato app say it restaurant would deliver . Both have charged me on placement of order .

now Zomato customer care is no responsive and restaurant is saying they would deliver order after we have to shout at them ?

 

 

Image Uploaded by Hitesh Singla:

Zomato and restaurant cheating

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