wrong validty of recharge provided by vodafone

Name of Complainant Mannu Sharma
Date of ComplaintAugust 12, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mannu Sharma:

Dear Sir/Mam,

on 3rd of august i recharge my phone with 398Rs which has a validity of 84 days but after the recharge i got 70 days validity, then i called customer care executive they said it’s system fault they will change it and call me back after 2 days they called me said changes were made please check in your mobile, i checked but it still showing same 70 days so i called again to enquire about it they said there is no offer for 84 days, but on my phone at *121# it still showing the same offer like it was showing on 3rd august. Now they are denying it, i have all the calls recording about this so please help me out

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wrong validty of recharge provided by vodafone

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