| Name of Complainant | |
| Date of Complaint | December 27, 2018 |
| Name(s) of companies complained against | PAYTM MALL |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hi,
I have booked water purifier considering that it is RO+UV+UF+TDS combination by seeing picture in website on 11th october. But delivered product is UV+UF and bill came with RO UV UF. I have placed return request with in 7 days, but paytm guys rejected order saying that product delivered is correct. Everyday I will be calling them and rejecting return request. Please do not purchase any product in Paytm they are bluffing customers.
Paytm is fake website, and installation person tested TDS and confirmed that UV+UF machine is not suitable.
Worst customer support and service. What I can do with that product, I have called to customer service and they are saying that for advertising purpose we will place images like that.
Rather than calling them it is nice to talk with the wall. Shut down your service, I will recommend people not to use paytm. Please find below link in website of picture showing RO+UV+UF+TDS.
https://paytmmall.com/eureka-forbes-water-purifier-nc-aquaguard-superb-ro-uv-uf-CMPLXHOMEUREKA-FORBEDUMM20256DF63E49D-pdp?product_id=213502690
I will be attaching image of product which is delivered.
Image Uploaded by Sivakishore Reddy Bachu: