| Name of Complainant | |
| Date of Complaint | May 27, 2023 |
| Name(s) of companies complained against | Grand vivanta |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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The first sign of belief to any organization is their support but they are lacking very badly in it.
I got a Boucher for free accommodations or Movie tickets after they invited me and my wife for the dinner for signing a membership.
I mail them to redeem my Boucher for only 2 Movie tickets but after every mail they reply ” We are checking our slots get back you soon”
But no response after this mail, any time I mail them the only reply I get the same.
The customer support on phone telling me that you will get your tickets within 1 hour but 1 day 2 day no movie tickets not any reply.
When I follow-up
Their reply “We are checking our slots get back you soon”
Its almost more than 1 month they are unable to check slots or give me some positive response.
VERY PATHETIC VERY FRUSTATING
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