| Name of Complainant | |
| Date of Complaint | October 16, 2018 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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Sir/Madam,
I had a recharge of Rs 100 on 3rd October 2018 through HDFC credit card, Transaction ID: TLTP7779768 which had rejected by the Vodafone company (Transaction No. : ONR18100032220160203) as recharge of Rs 100 is no longer available by the company as they have changed the recharge option to Rs, 95.
When I am communication to the Vodafone they are saying that it was a failed transaction and when I am communication with the bank they are saying that it was a successful transaction and they have also mentioned in the bank statement.
Still I have not received this amount back in my account from Vodafone Company.
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