Vodafone India — porting request rejected

Name of Complainant Chaitanya
Date of ComplaintApril 10, 2018
Name(s) of companies complained against ,
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Chaitanya:

I am a postpaid customer for Vodafone for the past one and half year. After shifting our house to a new place, I am unable to make a call and receive a call.

I have complained the same to Vodafone support, they said they have raised the issue and concerned department will update the status. I have waited for 2 more months depending on their responses.

After 3 to 4 complaints I have planned to change network, because of losing my business and all. Here comes how Vodafone cheats its customers.

Firstly, I have sent the PORT request and received the code. Got a call from the operators they asked me to not migrate and they are unable to convince me because they are unable to listen to my voice when I am at home. Once or twice I have rejected their call because I am not interested in staying in Vodafone. They have activated some *** pack to my number, after 5 days I have received a message for rejecting my port request.

They will activate the offer on your number without your notice and they will charge you even if you clear the bill, they will reject your port. This is not one time, they have done 3 times for me and they don’t have any explanation for my issue.

I have valid proofs about this rejecting port request. Please kindly don’t join Vodafone.

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Vodafone India — porting request rejected

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