| Name of Complainant | |
| Date of Complaint | September 16, 2018 |
| Name(s) of companies complained against | Vodafone, Vodafone Complaints |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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To the vodafone team,
On 15 th september 2018 at 2’o clock I was looking for a data pack to recharge by using internet banking.But i cancelled the transaction as I don’t want to recharge my number now i was just cheking the process that’s why i canceled that and quit..
and i get a cancellation text also that no reacharge was done and that was ok for me but suddenly i got a message from my bank that the amount of 399 rupees has been deducted.
I was so shoked bcoz i made no recharge and i also got the message that its canceled.
Then I called vodafone customer care and they also said that there is no pack active on my number even I knw that.But now I want my money back bcoz there was no recharge but still the amount has been deducted.
So I want quick process from team vodafone to get my money back. It’s my earnest request that please take a strong step against this bcoz this should no happen. I am facing u huge problem. Please help me out
This is my number.
9038865330
